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Bates Nissan

Killeen, TX

355 Lifetime Reviews Review Dealership
The safety and health of our employees and customers is always a top priority at Bates Nissan. We know you and your families rely on our team for your critical transportation needs and expect a high level of personal service when you contact or enter our facilities. As we continue to monitor the current conditions and learn more about COVID-19, we want you to know that we’re doing everything we can to make sure you, your families, and our team here are safe and remain that way while taking care of your immediate needs. At our facility, we are: Fully sanitizing and wiping down each vehicle on the lot and those that come in for service Deep cleaning common areas used by employees and customers more frequently Providing additional hand sanitizing stations Instructing employees not to come in if they feel sick or experience any symptoms For your convenience, we are also offering the following accommodations: Sales Department Online Buying Experience FREE Home Delivery NO Payments for 90 days* Service Department Fast and Easy Online Service Appointments FREE Auto Rental for services over $500 Keeping our community and staff healthy is paramount to us. We appreciate everyone’s flexibility and understanding during this time, but we want you to know that you can rest assured we’re doing everything in our power to continue to provide the level of service and care you have come to expect from our team. We will continue to monitor and adjust our actions as needed to safely take care of your needs at this time. If you have any questions or need special assistance please reach out to us and let us know. Thank you. At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!

5501 E Central Texas Expressway

Killeen, TX



Top Reviewed Employees

Clay O'Dell at Bates Nissan

Clay O'Dell

Dealer Corporate Manager
Tyler Linderman at Bates Nissan

Tyler Linderman

Main Line Service Advisor
Nate Murphree at Bates Nissan

Nate Murphree

Express Service Advisor
Mike Rask at Bates Nissan

Mike Rask

Main Line Service Advisor

Latest Reviews

October 22, 2020

"Everyone was so helpful! They are there to take care of..."

- Betty Fredrickson Verified Customer

Everyone was so helpful! They are there to take care of the customer!!! Awesome! Thanks they made sure I was taken care of from the beginning to end!

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October 21, 2020

"Great business to deal with. Knowledgeable staff and..."

- CODELL24 Verified Customer

Great business to deal with. Knowledgeable staff and friendly! Great prices as well. Definitely will use them in the future. Damon was very friendly also.

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October 20, 2020

"Wonderful sales department! Went the extra mile to..."

- Jason Verified Customer

Wonderful sales department! Went the extra mile to insure satisfaction. Will consider Bates for all future purchases. I knew what I needed and how much I was willing to spend. Sales department was very easy to work with and never pressured me into anything I didn’t already want. They found the truck I was looking for, completed the dealer swap, and threw in a few extras along the way. I am very impressed with their focus on customer care. I recommend Bate Nissan for anyone within 200 miles looking to make a new Nissan purchase.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free In-Home Delivery Service
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines