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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews
Call Service Center (254) 699-7181

902 Reviews of Bates Nissan - Service Center

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November 04, 2022

I being my Nissan Rogue in to the service department Service department and the Mechanics are knowledgeable about their jobs and do it right thie first time More

by Lturnerfancygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Nov 04, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2022

Great customer service, friendly atmosphere. I was there October 31st. It was a festive time with employees dressed in 80's and 90's attire. Can't say enough good things about the service depart More

by KARENLDEHNEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Initials-VMC, Tyler Linderman
Report | Print
Nov 04, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

November 02, 2022

I love this place! ! Tyler is my go to person! He’s amazing and goes above and beyond to help me. More

by shaylee.atkinson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Nov 03, 2022 -

Bates Nissan responded

Shaylee, Thanks for sharing your experience with Bates Nissan. Tyler and our team appreciate your business and hope to see you again soon!

November 02, 2022

I really appreciate the friendly staff and the video of my car. Thank you so much More

by Sysanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Marshall Egson
Report | Print
Nov 03, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2022

They always have amazing customer service, always attentive and very professional, friendly environment to be in. More

by SRIOS9162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Nov 01, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2022

I loved that I was able to get an appointment quickly. Also I loved the service and how the person that helped me explained everything. More

by BLADYBJ39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Nov 03, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

Nov 03, 2022 -

Bates Nissan responded

Bladybj39, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Staffs are friendly ,place is clean and organized I will definitely telling friends and family about it. More

by Amii6681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Marshall Egson
Report | Print
Oct 31, 2022 -

Bates Nissan responded

Hi Amii6681, thank you so much for your positive comments about Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 01, 2022 -

Amii6681 responded

Will do

October 26, 2022

Convenient for the location and excellent service. I’m very pleased with the work done. More

by MICHELE.POWELL746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Oct 27, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan. We look forward to having you as one of our valued customers for many more years to come!

October 26, 2022

Service department great, will never buy a nissan again 100,000 miles and already have bad transmission that will cost $6000 to replace nissan is unreliable, no problem with service department More

by GORT4678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rask, Austin Miller
Report | Print
Oct 30, 2022 -

Bates Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 25, 2022

Professional,quick, and the video inspection is top of the line. Thank you great job More

by Tuckerjeremy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 25, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jeremy, and it's great to hear about your excellent experience here at Bates Nissan.

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