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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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February 15, 2022

Once you get into service everything went well and I am happy with the work done l More

by R.RYERSON
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Feb 16, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

February 09, 2022

Nate was my advisor/assistant and he was professional and attentive. I was pleased to receive updates on the progress of my car repair. More

by Somethingkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Feb 09, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

Feb 10, 2022 -

Bates Nissan responded

Hi Somethingkathy, we are very happy to have provided you with such a positive experience! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

February 09, 2022

Austin, was really good of taking care of my daughter car. Last week with the ices roads she rubbed a curb, so they check the alignment and it was okay. You can't beat the price for oil change and tire r More

by LSUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 10, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Lawrence. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

Feb 12, 2022 -

Bates Nissan responded

Lsueppel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

February 03, 2022

The service department will take care of you in a timely manner. The sales team and managers are amazing. Andre Nash the sales manager is knowledgeable, friendly and will take care of you. More

by Danyell.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Feb 03, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

February 03, 2022

Very prompt service each time we come there. Staff is professional and friendly and always a resolve to our problem was met. Thanks Sanders More

by sandersfelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Tyler Linderman, Nathaniel "Nate" Murphree
Feb 03, 2022 -

Bates Nissan responded

Sanders, Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 02, 2022

Very professional and nice….have gone there for long time and will continue to go there More

by CAMBU8851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Feb 02, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

January 29, 2022

All the staff are great and always helpful. If I need to wait there is a nice are for that. They have even taken me home and nrought me bach because it was a long wait otherwise. More

by YOUNG.DONITA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance dept was very helpful., Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Jan 29, 2022 -

Bates Nissan responded

Thank you for your business, Donita. We appreciate you taking the time to leave us this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2022

The people there are friendly and helpful. They keep you up to date on what is going on with my vehicle and what it will cost to fix the problem. They offer you snacks or drink doing your wait time. T More

by lovabeaforletmebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Jan 29, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Thanks for choosing Bates Nissan!

January 26, 2022

Sad they don't do appointments for oil changes any more but still didn't take to long. More

by ABE61R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 26, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

January 24, 2022

Tyler is the reason I continue to bring my vehicle to the dealer. He is very professional and trustworthy.. More

by Ltodd66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jan 24, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Jan 28, 2022 -

Bates Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

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