Bates Nissan - Service Center

Bates Nissan has been taking care of us for years, they are absolutely AMAZING and will bend over backwards to help you! are absolutely AMAZING and will bend over backwards to help you! More

It a little wait but it ok with no appointment it exceptional for new customers exceptional for new customers More

Fast service, respectful employees, everyone greeted my when I arrived. Jesse explain everything with me well when I arrived. Jesse explain everything with me well More

I have never had a bad experience at the service department . Will be back in a couple of weeks for my wife’s car department . Will be back in a couple of weeks for my wife’s car More

Excellent Service and I received progress updates throughout the service. Outstanding support and friendly environment. throughout the service. Outstanding support and friendly environment. More

I had Tyler help me, he was professional and really seemed to know what he was doing. As I looked around their office as I was helped, it appeared that they all did. The location was clean and organiz seemed to know what he was doing. As I looked around their office as I was helped, it appeared that they all did. The location was clean and organized. They seemed to put alot of thought into having the area set up well for customers. The service as well as customer care were great. They even had a free shuttle drive me home while they worked on my car and they picked me back up after it was ready. Friendly and respectful employees and a very courteous & friendly shuttle driver. I have no issues or complaints I appreciate & thanks you guys for everything, you seem very good at your jobs. If I find myself in a situation where I can recommend your location to another person I most certainly will. Great job. Keep it up. More

Staff is always very friendly, courteous and professional! Especially the Cashier this time, she was so helpful with her advice where to go for my registration! Good Job! professional! Especially the Cashier this time, she was so helpful with her advice where to go for my registration! Good Job! More

I thank your service department for how you continue to help in keeping my vehicle running. Just when on a 1000 mile trip and my vehicle was just fine. help in keeping my vehicle running. Just when on a 1000 mile trip and my vehicle was just fine. More

The dealership work with as a walk-in. I have a busy schedule as a substitute teacher during the week in the Killeen area. It took about hour and a half. Thanks for the service department leadership . schedule as a substitute teacher during the week in the Killeen area. It took about hour and a half. Thanks for the service department leadership . More

Everyone at the dealer ship was very nice from the service department to the shuttle van driver. The driver said she loved her job. service department to the shuttle van driver. The driver said she loved her job. More