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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews
Call Service Center (254) 699-7181

902 Reviews of Bates Nissan - Service Center

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November 02, 2021

This Delaership is great , always a great service and fast I recommended to all my friends . More

by RICHARDJUNIORDELGADO79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Nov 02, 2021 -

Bates Nissan responded

Thank you, Richard, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 02, 2021

Great service and personnel there always have great service from them alway have for years More

by MCINTOSHVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Report | Print
Nov 02, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

Fast, efficient, & curtious. Not costly. Wonderful service. Wonderful staff. Wonderful coffee and treats. Thank you More

by Imesdebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Nov 02, 2021 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 01, 2021

Great customer service, clean environment. I just expected for someone to come out and greet customers at the cars More

by Riverae1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Nov 02, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Good service and in a timely manner. Ready faster than advised.Oil change and recall. More

by Jadea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Jesse Pady
Report | Print
Nov 02, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2021

All The Employees are so friendly. They went above to help me. I will return. More

by CLARALUNDY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elijah Talamantez
Report | Print
Nov 01, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 02, 2021 -

Bates Nissan responded

Claralundy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

Very well kept. All of the employees are very professional. They all have great attitudes More

by JONLINDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay, I think his name was Tyrone. I cannot remember, Jesse Pady
Report | Print
Oct 29, 2021 -

Bates Nissan responded

Jon, We appreciate your business and our team looks forward to serving you again soon!

October 21, 2021

I’ve been dealing with bates Nissan for about 10 years now. Always had a great person to deal with and always got exactly what I wanted More

by GERALDANTHONY1412
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Report | Print
Oct 23, 2021 -

Bates Nissan responded

Geraldanthony1412, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2021

I have the extended warranty for oil change and maintenance. When I came to pick up the card, I was billed 60 dollars. The service representative had no clue… More

by trebell23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Nov 03, 2021 -

Bates Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 18, 2021

The service department was efficient and informative. Service was done in a timely manor. No complaints More

by Judyu53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Oct 18, 2021 -

Bates Nissan responded

Thanks, Judy, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Oct 20, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

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