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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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October 18, 2021

Good service on time work I am satisfied with the experience and the ability to keep track of my repear More

by ROGER194766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Oct 18, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, Roger, and we hope to see you again!

Oct 20, 2021 -

Bates Nissan responded

Hi Roger194766, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 17, 2021

Thank you, for your service when I had a question or needed timely service in my vehicle. More

by atheniamont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Oct 18, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

Oct 19, 2021 -

Bates Nissan responded

Atheniamont, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We're looking forward to your next visit with us!

October 16, 2021

Service department was very friendly. They asked if I had a ride and offered me a ride if need be. Did great work in a timely matter. More

by Sandovaljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 18, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 19, 2021 -

Bates Nissan responded

Hi Sandovaljr, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2021

I had a blown out tire and a good samaritan changed my spare tire.Called and spoke to Mike and had me come in immediately,got me a new tire and was in and out in less than one hour. More

by MANAMORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 15, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2021

The service department was great. They were able to fix the issue with my car quickly. More

by Susanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 15, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

October 12, 2021

Told me price upfront, fixed vehicle and got back to me same day, was helpful and answered my questions! More

by sjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
Oct 12, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 14, 2021 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2021

The service was excellent.The service driver was The service was excellent. The service driver was awesome. The cashier was patient and friendly. Tyler was amazing at everything. He kept me update More

by JOSEPHVB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Oct 12, 2021 -

Bates Nissan responded

Joseph, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

Oct 14, 2021 -

Bates Nissan responded

Josephvb32, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

Work gets accomplished in the time frame promised almost always Always professional in their discussions More

by ronaldlsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Oct 11, 2021 -

Bates Nissan responded

Ronald, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

October 08, 2021

Still working on getting my car fixed. Parts had to be ordered. I’m still waiting. More

by phdeamicis54
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Oct 10, 2021 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

October 07, 2021

This Nissan dealership is very professional. They are speedy, efficient and very informative. Would recommend. More

by Navajoinclan16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nicolas Young
Oct 07, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 08, 2021 -

Bates Nissan responded

Navajoinclan16, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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