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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews
Call Service Center (254) 699-7181

902 Reviews of Bates Nissan - Service Center

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October 05, 2021

Pretty good service, nice people and knowledge on what they're doing, Always my firsts choice to take care of my car. More

by jjavierdelgado6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Oct 05, 2021 -

Bates Nissan responded

Thank you for taking the time to leave our service department a five-star review. We truly appreciate your business, Javier, and we look forward to serving you in the future.

Oct 06, 2021 -

Bates Nissan responded

Jjavierdelgado6, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Service was good but I don’t like that they don’t do appointments anymore More

by Mee1603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 01, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 02, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2021

Easy to service schedule courtesy timely shop recommendations to help keep in good conditions my vehicle More

by FERVARGAS2305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nicolas Young
Report | Print
Sep 30, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Oct 01, 2021 -

Bates Nissan responded

Fervargas2305, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2021

My rating is high because the person I deal with, Tyler, is awesome. He is concerned and doesn’t patronize me. More

by LadyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 30, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tyler here at Bates Nissan.

Oct 01, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

Bates Nissan is Great organization with great Staff. Very professionals and customer services is awesome. Jesse Pady did an excellent job, make me feel welcome. More

by VSOTOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 29, 2021 -

Bates Nissan responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Jesse was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 01, 2021 -

Bates Nissan responded

Vsotoiii, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We appreciate your positive review about your recent experience with us! We hope to see you soon!

September 29, 2021

Service was good overall. Had a coupon which made price for oil change & tire rotation fair. Believe I paid a little above fair value for engine and cabin air filter replacement. Work was done in a timely More

by TMANTRAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 29, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback about our service department! We appreciate your great rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Oct 01, 2021 -

Bates Nissan responded

Tmantravis, we are so pleased you enjoyed your visit to Bates Nissan, Inc.! We look forward to your next visit! Take care!

September 27, 2021

Service was great and staff were very knowledgeable. Also, took time to explain everything about the service performed More

by ladyluv49.gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 27, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Sep 29, 2021 -

Bates Nissan responded

Hi Ladyluv49.gb, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Love Bates Nissan, the only place I take my Rouge, very friendly staff and I am very happy with all my service needs. More

by CYNSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Sep 24, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Sep 25, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2021

Awesome job thank you. Would recommend this service to family and friends. I regret not using the earlier. More

by sflowers26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 22, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Sep 24, 2021 -

Bates Nissan responded

Sflowers26, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2021

Did not reset my oil mileage and removed oil sticker on windshield. They did not even look at the tire pressure maintenance alert that comes on everytime I start the truck More

by martin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 24, 2021 -

Bates Nissan responded

Martin22, we really appreciate you We look forward to your next visit! We hope to see you soon!

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