Bates Nissan - Service Center

I had an appointment and showed up a little early; someone did not show for their appointment, and I got my service done right away. someone did not show for their appointment, and I got my service done right away. More

Always pleasant and helpful. Job done in timely manner. Recognize returning customer. Place always clean. Could use a better selection of food snacks and coffee Recognize returning customer. Place always clean. Could use a better selection of food snacks and coffee More

I'm NOT writing anything and do not tell me that I have to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. More

I always have excellent visits. Service Adviser Nicolas Young patiently answered all of my questions and concerns. Nicolas took the time to explain everything that was performed on my vehicle and reassure Young patiently answered all of my questions and concerns. Nicolas took the time to explain everything that was performed on my vehicle and reassured me that I am on-track with my vehicle maintenance. More

Excellent customer service. Thank you for your professionalism and courteous greeting from all of the service department staff. I will recommend Nissan Bates to my friends and family. professionalism and courteous greeting from all of the service department staff. I will recommend Nissan Bates to my friends and family. More

Not sure if this survey is for work on our Nissan or when we came into test drive. 🤷🏼‍♀️ For working on our car, restoring a belt…believe they did a really great job…and Tyler was fabulous!! Very respect we came into test drive. 🤷🏼‍♀️ For working on our car, restoring a belt…believe they did a really great job…and Tyler was fabulous!! Very respectful and considerate….does an excellent job!! More

Fantastic customer service. Mike communicated throughout the process so I was aware of what service was being performed, the timeline, and updates along the way. 5 star employee! the process so I was aware of what service was being performed, the timeline, and updates along the way. 5 star employee! More

They did a good job work on my Nissan Pathfinder. If I need any other work done on it I will definitely take it back to them. need any other work done on it I will definitely take it back to them. More

Tyler in service was so helpful and assertive. I felt confident my car was in great hands. The wait was also not long. Everyone in the office was very helpful. confident my car was in great hands. The wait was also not long. Everyone in the office was very helpful. More

My experience at Killeen Bates Nissan went well. I had to take my vehicle in for a recall service and everything was done in a timely manner. Overall a great experience. take my vehicle in for a recall service and everything was done in a timely manner. Overall a great experience. More