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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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June 08, 2021

They got to the point and help me right away while also giving me a straight answer super respectful. I was very happy with the service More

by gvelez717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 08, 2021 -

Bates Nissan responded

Thank you! Tyler, Nate and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

June 04, 2021

Service was good and the price was great with the 2 for one deal on a oil change at the time my vehicle was there. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember exact who I worked with at the dealership in the service dept.
Jun 04, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

This was the first time visiting Bates Nissan and I was provided an excellent experience. Thank you to the service department for making the effort to help. More

by SDHAGER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Jun 05, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Excellent service, was greeted with a friendly smile. I was asked if I had any questions or concerns about the service. My wait time was very short. I was very pleased with the service. More

by jerald_1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 03, 2021 -

Bates Nissan responded

Thank you, Jerald, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

June 03, 2021

Quick service. Great customer service. Staff was knowledgeable and friendly. Service was great at a great price. Will definitely go back again. Definitely 5 stars. More

by sammel415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 03, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again.

June 02, 2021

Friendly and courteous staff. Conducted by 6 month service / oil change and inspection on the vehicle that I had purchased at the dealership. Overall I am very happy with the service. More

by kurtmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 02, 2021 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bates Nissan, Kurt. We appreciate your business and hope to see you again soon!

June 02, 2021

Awesome customer service. Since moving to Texas 3 years ago, bates nissan is the only dealership I trust to take care of my Nissan. Very thankful to them for always going above and beyond. More

by OCTOBERANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 02, 2021 -

Bates Nissan responded

Thank you for your very kind review, Andrea. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

June 02, 2021

Had me in and out at my appointed time. Job was done when they said it would be. The only issue is that the steering wheel is no longer perfectly balanced to the wheels. Kinda messes with my driving. More

by Jmullen11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Jun 03, 2021 -

Bates Nissan responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy your visit went well, however, regret that you are having an issue with your steering wheel. Please reach out to us directly as we'd love to get to the bottom of this and turn things around for you quickly.

Jun 07, 2021 -

Jmullen11 responded

Should I call the store?

June 01, 2021

The dealership is one of the most friendly dealerships that I have visited. I have never had a bad experience since I have been bring my vehicle there. Yes More

by K2NIVLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Tyler Linderman
Jun 01, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2021

Good experience My vehicle was done in timely manner. Went over everything with me. Will continue my services with Bates Nissan in the future. Thank you More

by dyasin3940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
May 31, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! Jesse and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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