Bates Nissan - Service Center

Always friendly, efficient, effective and informative. My engine light came on right as I exited the shop after maintenance and they fixed the issue on the spot. I don't know the mechanics name but he wa My engine light came on right as I exited the shop after maintenance and they fixed the issue on the spot. I don't know the mechanics name but he was wonderful. Love the Service Team at Bates Philipa More

I have been going to Bates since 2007 and will continue to support them. The staff are friendly and the technicians always do a great job to keep my vehicles running the way they are suppose to. to support them. The staff are friendly and the technicians always do a great job to keep my vehicles running the way they are suppose to. More

They could find the record for the tires I brought and tried to make me pay money for the repair. They need to get better training tried to make me pay money for the repair. They need to get better training More

Tyler and the rest of the staff was very polite. Company provided a safe environment.. the receptionist and gentlemen who vacuumed my car display patience and empathy as I did have my very active grandson w provided a safe environment.. the receptionist and gentlemen who vacuumed my car display patience and empathy as I did have my very active grandson with me. The place was very clean. More

I think it is about 18 years I have had Nissan vehicles and have always used Bates for my service and have been very satisfied with the work and how friendly the office staff is. and have always used Bates for my service and have been very satisfied with the work and how friendly the office staff is. More

Great service respectful staff courteous,always a pleasure to bring vehicle in for service. I would greatly recommend your dealership to others thanks again for quick service pleasure to bring vehicle in for service. I would greatly recommend your dealership to others thanks again for quick service More

Maybe I’ve been spoiled by other dealerships? I had a appointment for my first oil change. The oil change took 2hrs and my car was not washed! I never spent more than 20min getting a oil change at other appointment for my first oil change. The oil change took 2hrs and my car was not washed! I never spent more than 20min getting a oil change at other dealerships with a appointment and my car was always returned to me washed and vacuumed! More

We have purchased 6 Nissans from Bates over the last 20 years. Service is much much improved. Thank you for that. God Bless all of you at Bates. years. Service is much much improved. Thank you for that. God Bless all of you at Bates. More

The service was quick however getting answers from the service advisor was almost like pulling teeth. He was hesitant about answering questions and kept trying to push the $130 diagnostic. I was only ask service advisor was almost like pulling teeth. He was hesitant about answering questions and kept trying to push the $130 diagnostic. I was only asking general questions. More

I had no issues with the service department until my last service, mainly for being charged so much to get a new transmission on my car that Nissan has had issues with in years past. service, mainly for being charged so much to get a new transmission on my car that Nissan has had issues with in years past. More