Bates Nissan - Service Center

My car was serviced and I was satisfied . Nothing else to add. Mike was friendly and my car was done. It took a while but that was good because I knew it wasn’t a rush job and something be missed. Good job add. Mike was friendly and my car was done. It took a while but that was good because I knew it wasn’t a rush job and something be missed. Good job More

It's not the kind of service you receive. I took the vehicle for an oil change and I hope the do a good job. my review is base on their program to customer o new vehicle sold. There's not an incentive f vehicle for an oil change and I hope the do a good job. my review is base on their program to customer o new vehicle sold. There's not an incentive for the first time service. Many other dealer do this on the first service date. There after if the customer decide to purchase any service program then you can offer it but not before. More

Service was very good. Time was reusable .Thank you for a good service. I am usually satisfied after my car service from you guys. Thanks again good service. I am usually satisfied after my car service from you guys. Thanks again More

I received Excellent service from arriving until I left. Everyone I was in contact with were very Professional! Very clean in ladies bathroom and clean in showroom and in waiting area! Everyone I was in contact with were very Professional! Very clean in ladies bathroom and clean in showroom and in waiting area! More

I always take my vehicle there. Great customer service. Nate was keeping me updated with the the status of my vehicle. Friendly and respectful. Fully recommended. Nate was keeping me updated with the the status of my vehicle. Friendly and respectful. Fully recommended. More

Great customer service. Nissans customer service is top notch no matter what Nissan dealership I have had to go to. ( I travel due to my job) Tyler in the service department in Killeen, Texas was excep notch no matter what Nissan dealership I have had to go to. ( I travel due to my job) Tyler in the service department in Killeen, Texas was exceptional- great customer service! More

I am completely dishearten, frustrated, and alarmed with owning a new 2020 Nissan Rogue purchased at BATES NISSAN after a dangerous situation with my Rogue happen this week. After finding out that the Servi owning a new 2020 Nissan Rogue purchased at BATES NISSAN after a dangerous situation with my Rogue happen this week. After finding out that the Service Center could not find anything wrong with my Rogue with less than 450 miles on it I am left to drive a dangerous SUV which could cause a serious accident. I was told to drive the Rogue and if this dangerous situation happens again let them know. What about my life and what could happen if this new Rogue starts again bucking uncontrollably with the engine loudly roars when I am in traffic. No one seems to care at this dealership about the welfare of their customers and/or taking responsibility for their vehicles! More

I don't like service being added when. I don't request them. I don't want tires rotated nor need you to do it them. I don't want tires rotated nor need you to do it More

Thanks to Nate and Bates service department. They fixed my issue with the radio volume knob with an update. Very pleased. I just had to relax all my presets, wish the would have mentioned this after the up my issue with the radio volume knob with an update. Very pleased. I just had to relax all my presets, wish the would have mentioned this after the update. More

The service representative was very nice, hospitable, and paid attention to our needs. He answered all of our questions, and was knowledgeble regarding our needs. We were able to book asap. paid attention to our needs. He answered all of our questions, and was knowledgeble regarding our needs. We were able to book asap. More