Bates Nissan - Service Center

I am completely satisfied with the service I received at Bates Nissan. Tyler totally took care of business by getting me the best price available and getting my vehicle back to me as soon as possible. Bates Nissan. Tyler totally took care of business by getting me the best price available and getting my vehicle back to me as soon as possible. More

Pretty quickly taken care of. Would highly recommend to anyone in need of maintenance on their vehicles. I will definitely be back for any further maintenance anyone in need of maintenance on their vehicles. I will definitely be back for any further maintenance More

Friendly only one thing , I wonder why the service people don't check to make sure that the gps works . just asking is not making sure that everything is working correctly . also clock . my husband d people don't check to make sure that the gps works . just asking is not making sure that everything is working correctly . also clock . my husband does not always remember to ask about these things . So please make them routine checks also . otherwise service is good, people are friendly Have been coming here for several years . Have purchased our last three cars here . More

I toke my car in for a air bag light. I told him to call before repairs were done. I was not informed and the work was done. I was told it was a loose wire. I got charged 130.00. The light came on again and before repairs were done. I was not informed and the work was done. I was told it was a loose wire. I got charged 130.00. The light came on again and I was told it could not be fixed because the part can not be ordered yet. No time frame when. And I would have to pay even thought it should have been fixed the first time I toke the car in. I never had this trouble before. Now I have to drive a car with no air bags and I have a family with two kids. I am very disappointed. I was even taking my Dodge Grand caravan to you but now I am think of going some where else. More

Always a positive experience at Bates Nissan. The service department is friendly. The lady at service window for payment is always kind and helpful. Thank you for making the entire visit positive department is friendly. The lady at service window for payment is always kind and helpful. Thank you for making the entire visit positive More

I have bought 3 cars at Bates. Excellent service and very courteous. I live in Temple but drive to Killeen for service. Will buy next var there. courteous. I live in Temple but drive to Killeen for service. Will buy next var there. More

Knowledgeable, friendly, fast service, helpful, I got there an hour early, service dept took me right in, was told would take about 1 hour 15 minutes took only 45 minutes, impressed there an hour early, service dept took me right in, was told would take about 1 hour 15 minutes took only 45 minutes, impressed More

I have brought several Vehicles from Bates Nissan. I have also been a customer since 1995. The customer service from all the employers has always been great. I will always drive a Nissan. Thanks very much. also been a customer since 1995. The customer service from all the employers has always been great. I will always drive a Nissan. Thanks very much. More

I had a good experience. It was great working with Tyler. He took his time and explained everything about the services my vehicle needed. He greeted me each time by name when I entered the facility. He is re He took his time and explained everything about the services my vehicle needed. He greeted me each time by name when I entered the facility. He is really a kind young man. More