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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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November 03, 2020

Awesome service always. Very customer friendly and welcoming. They really get the job done and in a great time. Will continue to be a faithful customer. More

by OCTOBERANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Nov 03, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2020

The most outstanding dealership in the entire state of Texas plus the best service department in Texas, The best friendliest located next to us Veteran's More

by john.valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Nov 02, 2020 -

Bates Nissan responded

John, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

Nov 02, 2020 -

john.valerie responded

Thanks Bate"s Nissan team, My 2022 truck will come from your dealership!

October 28, 2020

Wow! I had the best experience ever at Bates Nissan! When it comes to sales, parts, service, and the financial team no one does it better! Keep it up everyone! More

by DAMON.ANTOLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Clay O'Dell, Kevin Perez, Douglas Davis, Charles Price, Jesse Pady, Damon "Keith" Antolak
Oct 29, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 29, 2020 -

DAMON.ANTOLAK responded

Thank you guys!! I won’t go anywhere else! If I’m in Europe I’ll bring my business here then fly back!

October 28, 2020

Everyone was very helpful and polite. I had a scheduled appointment and they got me registered and than offered me snacks and drinks while i waited watching TV for my vehicle to be completed. As a show I w More

by wakanafurlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Oct 29, 2020 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

October 28, 2020

Excellent customer service, quality of service, and friendly. Recall. No cost. Will come again for car service. Will recommend family and friends to service their nissans at Bates Nissan. More

by MRL3_PATMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Oct 29, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2020

Service is great...price is very high. Personnel very friendly and professional. Keeps you very informed. Area very clean and comfortable. Nice environment and friendly service More

by CAMBU8851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Oct 18, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Jun 22, 2021 -

CAMBU8851 responded

All is great

October 15, 2020

Bares Nissan provided Expedient, quality service. The service department associate was friendly, knowledgeable and up front. My services were completed 90 minutes sooner than estimated and the service de More

by Kacordero0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 15, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2020

They did a great job. Outstanding work as usual. I always have a great experience. They always take the time to make sure everything is done well. More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 16, 2020 -

Bates Nissan responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

October 14, 2020

I deeply appreciate the way the service dept. intervened to get the film off my headlights as this was and is a safety hazard. In the process of the cleaning the plastic is a little scratched; but visibili More

by MGREE53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windell, Cortney Wrennall
Oct 14, 2020 -

Bates Nissan responded

Thank you so much for your service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

October 14, 2020

Very professional and courteous. I went in to have the oil changed and a few other things looked at. I had no appointment, if they took my car in, and had it back to me the same day. More

by Belgium777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 14, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesse and our team, and don't hesitate to let us know if we can be of further assistance.

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