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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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May 12, 2020

Had a great experience at Bates Nissan and would highly recommend. Our service advisor was Michael Veal and he made us feel like we were valued customers. He put us at ease and kept us informed along the w More

by HondetteGal
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 12, 2020 -

Bates Nissan responded

Hi, Thank you for the 5-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

May 11, 2020

Love Bates Nissan. This is my third Sentra that I have purchased from them because I love the product, customer service and the maintenance department knowledge. More

by VKKVC
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 11, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 08, 2020

Great job Tyler was exceedingly helpful and courteous. He handled my service efficiently and professionally. I would like to have him as my service rep all tim More

by rgawryszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, Tyler Linderman
May 10, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

May 08, 2020

The service advisor was friendly and prompt. They answered all of my questions and completed my inspection in a timely manner. Excellent service was provided! More

by ANNAGIBBONS22
Recommend Dealer
Yes
Employees Worked With
Tyler Lindeman, George Johnston
May 10, 2020 -

Bates Nissan responded

Thanks, Anna, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

May 07, 2020

I had stopped coming to this dealership for years. Largely due to POOR CUSTOMER SERVICE!! But I recently had a problem with my vehicle that I thought needed to be investigated by the dealer... To my d More

by Chocnurse
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 08, 2020 -

Bates Nissan responded

Hi Chocnurse, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 07, 2020

Always a good experience Needed to get a State Inspection for renewal of my car; I called and talked to Michael and he said to bring it by. At first we thought it was going t More

by MG1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Nathaniel "Nate" Murphree
May 07, 2020 -

Bates Nissan responded

HI MG1982, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael and the rest of the team to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 07, 2020

All was good, very professional an timely. Tyler was very attentive and professional. Check out was quick and easy. I was surprised service and sells person were not wear I g masks due to Covid 18? Thanks More

by SXYNANA08
Recommend Dealer
Yes
Employees Worked With
Cashier I don’t remember her name was very professional and quick.9, Tyler Linderman
May 08, 2020 -

Bates Nissan responded

Hi, Thank you for your business and this review. We're happy to hear that Tyler and our team was able to serve you and demonstrate our commitment to great service and thank you for bringing your concern to our attention. If there is anything we can assist you with in the future, please let us know.

May 06, 2020

Service is always timely and pleasant. The guys in service are always very attentive and I appreciate that. I totally trust them to do any and all repairs to my vehicle.. More

by Freed2praise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2020

Nate was Awesome and had Great Customer Service Skills Keep Up The Good Work! Tray and Andre are great in sales keep up the Good Work! More

by MICHON_DAVIS
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
May 06, 2020 -

Bates Nissan responded

Hi Michon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 05, 2020

Mr. Veal was very helpful with getting my vehicle serviced and running properly. Kept in contact with me and letting me know when done! Great service! More

by ahookem1971
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 06, 2020 -

Bates Nissan responded

We are very happy to hear that Michael Veal was able to provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

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