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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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May 05, 2020

I enjoy my visit to Bates Nissan it was peaceful and quiet they did and awesome job with the service inspection on my vehicle they also put some window deflectors on the vehicle thank you. More

by INATIUS911
Recommend Dealer
Yes
Employees Worked With
Cashier , Nathaniel "Nate" Murphree
May 06, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 04, 2020

Customer service was outstanding. The service technicians were very professional, courteous, and friendly. I was kept informed of the status of my vehicle while I waited. All work was completed More

by Gcoll002
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
May 04, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 01, 2020

I took my car in for service. Every step of the process was met with kindness and professionalism. Even the employees that I saw walking around seemed to enjoy their jobs. It was all around a great enviro More

by ybradford48
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and it's great to hear that Michael took such good care of you. We will share your comments with our team, and we look forward to working with you again.

May 01, 2020

I took my car in for service and they did a great job. The dealership was very professional and offered other services, the staff was good and friendly. i have gotten both of my vehicle service at the dea More

by MASTER27564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman,Michael Veal., Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 30, 2020

Every time I get my car serviced on you guys always make me feel welcomed and right at home. Even though we are in hard times they still manage to do excellent service with a smile! Continue you the great w More

by Jasmine
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Apr 30, 2020 -

Bates Nissan responded

Hi Jasmine, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2020

Awesome Very friendly staff. Very prompt. Got my car in and provided excellent service. Call when car was done and sent a courtesy van to pick me up. More

by derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Cortney Wrennall
Apr 30, 2020 -

Bates Nissan responded

Thank you so much, Derrick, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 29, 2020

excellent service from staff I have always received excellent service from Bates Nissan. This visit was no different. Micheal Veal and Tyler Linderman were very professional an More

by wjones55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Tyler Linderman
Apr 29, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

April 28, 2020

I really appreciate Michael Veal’s Customer service. He was very polite and professional. He also Kept me on the loop through all the process. More

by ANGIEMANNY_518
Recommend Dealer
Yes
Employees Worked With
Joshua Freed, Michael Veal, Cortney Wrennall
Apr 28, 2020 -

Bates Nissan responded

Angie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2020

Staff was courteous and helpful. Was at dealership about 40 minutes while my car was serviced The waiting are was clean and there was ample drinks and snacks on hand . More

by MACANDMAM@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Courtney is always pleasant and helpful on phone !!!, Tyler Linderman
Apr 28, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 25, 2020

Very efficient experience despite only one service representative was available, Tyler got my vehicle ready to go by end of day while taking care of several others. More

by npietila8
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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