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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews

902 Reviews of Bates Nissan - Service Center

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April 24, 2020

Bates Nissan is a great business to get all of my vehicle needs takin care of. I would recommend them to all of my friends. More

by A.H
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, we are happy to hear that you had a positive experience! We will share your comments with our team, and we look forward to working with you again.

April 24, 2020

KDA1 is awesome & the best xxxx General Manager period. We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family More

by KADAMS1904
Recommend Dealer
Yes
Employees Worked With
KDA1, Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
Apr 24, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

April 24, 2020

Best possible during c-19 This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspec More

by BEVERLYSOLOMONDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia -- reception -- always friendly and helpful, Kandace Morgan, Cortney Wrennall, Mark Williams, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

April 23, 2020

He was thorough with my issue. He took the time to understand my car problem and took all measures to make sure it was fixed properly. More

by Reena
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 23, 2020 -

Bates Nissan responded

Reena, Thank you so much for your kind words regarding working with Tyler, and for taking the time to leave us this wonderful feedback!

January 07, 2020

I was promised my vehicle by noon, and it was ready by 11 a.m. Mr. Veal exceeded my expectations. Great work. Keep up the good work. More

by asantana
Recommend Dealer
Yes
Employees Worked With
Michael Veal
January 03, 2020

Mike Veal cares about his customers. I had a situation that needed care and he fixed me in between appointments. Thanks Mike for caring. Got me back on the road in a few hours More

by Russelllawhorn71
Recommend Dealer
Yes
Employees Worked With
Michael Veal
December 12, 2019

Excellent Experience I received excellent customer service from Michael Veal. I went into Bates Nissan to have my back brakes done. Mr. Veal kept me informed with frequent More

by Sheila Custis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal
December 12, 2019

Michael Veal provided awesome customer service. He went above and beyond my expectations for for service. Michael got my car squared away for me. I will definitely recommend Nissan to everyone. I always ha More

by Delainena
Recommend Dealer
Yes
Employees Worked With
Michael Veal
November 08, 2019

Poor customer service. I had an appointment at 730 am. Told it would be done by 1030 am. Called at 1230 told technician still working on vehicle from the previous day. Why make appointments when your vehi More

by Golfer61
Recommend Dealer
No
Employees Worked With
Nate
April 13, 2018

Service Department Took in for insurance claim on electric wiring (non-accident). Was not contacted for several days after vehicle work was finished. Paid extra 2 days More

by 123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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