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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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May 18, 2021

Less than an hour for oil change, tire rotation and pressure adjustments and top off fluids - not bad = not bad at all - waiting area was great too More

by gon2c2451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 18, 2021 -

gon2c2451 responded

Thanks for the prompt service - in and out in an hour - what could be better

May 15, 2021

Dealer was able to schedule me for preferred time. Dealer completed work in appropriate amount of time. Dealer reviewed vehicle service history to ensure vehicle was up to date. Only complaint is penmanship More

by 2020FordEdge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
May 14, 2021

I only visited Service Dept.Everyone wearing masks,waiting room very nice,Service Advisor very patient in understanding my problem.Technician good,Corrected my problem plus noticed adjustments n More

by edwalker330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amberly Harlow,Service Advisor
May 10, 2021

The individuals demonstrate your business with knowledge, skills and abilities that reflect the positive management style your business is known for.In the past, you serviced my motor home, Lincoln Town Car, More

by Fran Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 07, 2021

Clayton always goes above and beyond to be helpful and provide me with the service and information I am looking for. In this case it was not even a Ford, Because of the service I receive from from all the More

by robertrcmcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Logan
May 05, 2021

These people went above and beyond to make sure I was a satisfied customer. I will not take my vehicle anywhere else even though it’s an hour away. They were outstanding. More

by Scottsmail571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Stephanie Harp, Morgan McClenahan, Cheryl Brown, Tony "Juicy" Jasper, Devin Fitzgerald, Rachael Biche
May 01, 2021

They always explain everything, they never push any unnecessary repairs on the customer and the waiting area is very comfortable. Will always try to return to this dealership for any of my automotive r More

by Tidewater24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 01, 2021

The team at Battlefield field is always super! Not only are they a pleasure to deal with, but a fast and thorough. Thanks for the great service! More

by Johnw19314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 01, 2021

Fast friendly, reliable service! Used my Ford Rewards points! Great hours of operation. Always has water/snacks available, making it an enjoyable experience. Thank you More

by Mhoward201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
April 29, 2021

As usual, Clayton and the rest of the service department staff supplied excellent customer service. I plan to keep my car for a long time and I know that I can get excellent service locally. More

by woodlandtrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton, Devin Fitzgerald
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