Battlefield Ford Culpeper - Service Center

Been coming here for years and have always been taken care of. Other than a couple bumps things went well. Amberly went out of her way to address my concerns and provided me with transportation as they h care of. Other than a couple bumps things went well. Amberly went out of her way to address my concerns and provided me with transportation as they had to keep my truck over night. More

Always wonderful service at battlefield Culpeper. Very personable and wonderful customer service never had a bad experience here would always recommend Ford to Culpeper to everyone I know personable and wonderful customer service never had a bad experience here would always recommend Ford to Culpeper to everyone I know More

Battery went dead in 2016 Escape. Couldn't go to Autozone - - too many parts had to come out to get to it. "Can-Do" Clayton got me in immediately and now I'm ready for the Winter. - - too many parts had to come out to get to it. "Can-Do" Clayton got me in immediately and now I'm ready for the Winter. More

They treat you like you want to be treated. Great service and efficient. The Lobby is large with space to yourself with complimentary treats, drinks, and Massage chairs. Will be back and will tell others as and efficient. The Lobby is large with space to yourself with complimentary treats, drinks, and Massage chairs. Will be back and will tell others as well. More

I had my state inspection done and service was excellent! The service department representative was kind and professional. I was very impressed. Very well done! The service department representative was kind and professional. I was very impressed. Very well done! More

Very satisfied with work performed and employees at service desk. Thank you very much. It’s always a pleasure to come to a dealer that I feel appreciates it’s customers. service desk. Thank you very much. It’s always a pleasure to come to a dealer that I feel appreciates it’s customers. More

Very attentive to our needs. Made solid recommendations regarding required maintenance. Kept us informed as work progressed and called immediately when work was completed. Overall outstanding customer ser regarding required maintenance. Kept us informed as work progressed and called immediately when work was completed. Overall outstanding customer service. More

I get excellent service every time I have I have visited Battlefield Ford. I travel a little further than needed but the results are worth it. Battlefield Ford. I travel a little further than needed but the results are worth it. More

Excellent customer service as always. Very helpful, and they break things down for me to understand. Would definitely recommend for small or big car issues. they break things down for me to understand. Would definitely recommend for small or big car issues. More

The Service Department lead by Devin Fitzgerald is always very professional and helpful. The waiting is also usually pleasant but this time, given the pandemic, I'd like to have seen a "mask required" enforc very professional and helpful. The waiting is also usually pleasant but this time, given the pandemic, I'd like to have seen a "mask required" enforced. Was unable to sit inside because several people were not wearing masks and I was not able to follow the 6 ft. social distance safety practice. Sat outside since it was not too cold. More