Battlefield Ford Culpeper - Service Center

Fast and courteous very efficient quality work. Have been using the service department since I bought my truck two years ago and always satisfied. I will continue using them. using the service department since I bought my truck two years ago and always satisfied. I will continue using them. More

Easy to book an appointment Called to book an appointment and got in within 2 days. Service was completed quickly and to my satisfaction. Service manager was friendly and helpf Called to book an appointment and got in within 2 days. Service was completed quickly and to my satisfaction. Service manager was friendly and helpful. More

Road Trip Ready Getting ready to take a road trip. So I wanted to get the car checked out before I left. Logan took the time to listen to my concerns and had the tech Getting ready to take a road trip. So I wanted to get the car checked out before I left. Logan took the time to listen to my concerns and had the techs check out the vehicle so I would be comfortable with it on my trip. We then discussed what service I might need when I get back. Nice to have a plan. Work was done in timely manner and Logan was extremely helpful and quite friendly. Nice working with him. More

Good service change In the past, there have been issues with the service department. This time was a very pleasant experience. Hoping keep on improving in this manner. In the past, there have been issues with the service department. This time was a very pleasant experience. Hoping keep on improving in this manner. More

Consistently excellent service I just had Battlefield Ford perform the 20,000 mile service and state inspection on my 2018 Ford Escape -- elapsed time 1 hour and great waiting room. I just had Battlefield Ford perform the 20,000 mile service and state inspection on my 2018 Ford Escape -- elapsed time 1 hour and great waiting room. More

oil change works Always courteous polite staff. I was met when I drove up with service rept. I booked a 10 AM appt. online, but I thought it took longer wait time than Always courteous polite staff. I was met when I drove up with service rept. I booked a 10 AM appt. online, but I thought it took longer wait time than I expected. They were busy. Check out time 11:42 AM More

Great service team,All employees very helpful and explain everything real good about visit and what was completed for visit.The lounge area is very comfortable while waiting for vehicle to be serviced everything real good about visit and what was completed for visit.The lounge area is very comfortable while waiting for vehicle to be serviced More

Oil Change It is nice to sit in a comfortable chair in the lounge and read instead of in the car, in line, while the oil change is done. It is nice to sit in a comfortable chair in the lounge and read instead of in the car, in line, while the oil change is done. More

friendly dependable courteous all my service is done by Battlefield Ford, always made to feel that I am valued as a customer. Prices could be a little more reasonable. all my service is done by Battlefield Ford, always made to feel that I am valued as a customer. Prices could be a little more reasonable. More

It is work the drive! I purchased my 2017 F150 two and a half years ago, I am very pleased and happy with the entire package--- the truck is my on the road every day as I l I purchased my 2017 F150 two and a half years ago, I am very pleased and happy with the entire package--- the truck is my on the road every day as I like to travel short distances and not worry about not making it to my destination. I am retired and I drive from King George each time it needs to be serviced as the team at Battlefield are always professional, friendly, and caring. The wait time is short which makes the drive worth it.... I did have the pleasure of meeting Joshua, Used vehicle manager, on my last visit- when I called 2.5 years ago he is the kind person who talked to me about buying a truck and he referred me to Cody, who sold me my F150. The professionalism and genuine interest in meeting my needs and budget make the decision easy. Certainly the two of them help make the team stronger. The service department has always been nice from scheduling an appointment to servicing my vehicle. Thanks to all of you and have a Merry Christmas. * I am hoping that one month I will see my name on the check for $3000! Who knows, might reinvest in a new vehicle. Fred Stevens More