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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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December 10, 2019

purchased two vehicles from Battlefield Ford and both cars serviced there and they are wonderful Never a bad experience. I will always use this establishment More

by libby9518
Recommend Dealer
Yes
Employees Worked With
Clayton is the best. , Tony "Juicy" Jasper, Devin Fitzgerald
Dec 17, 2019 -

Battlefield Ford Culpeper responded

Thank you for the wonderful review! We appreciate your business!

November 09, 2019

Good service, but costly labor Always receive excellent service.Made a appt. online for 10:00 AM and when I arrived was immediately greeted. The necessary repairs was explained to m More

by hector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Dubois
Nov 11, 2019 -

Battlefield Ford Culpeper responded

Hector, thank you for your great review! We appreciate your business!

November 06, 2019

I can always count of reliable service at Battlefield Ford. They offer fast and friendly service. Service department is always knowledgeable about my vehicles needs. More

by Nlenglish
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser
Nov 11, 2019 -

Battlefield Ford Culpeper responded

We can't thank you enough for giving us your feedback. We pride ourselves on giving our guests superior customer service. Thank you for your business and we look forward to your next visit!

November 03, 2019

Routine Service I brought my vehicle in for a routine service, oil change, tire rotation, etc. I had called for an appointment and my vehicle was taken in on time. I More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson, Devin Fitzgerald
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Carol, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

November 01, 2019

Consistently Top Notch We’ve been doing business with Battlefield Ford since 2002 and keep coming back because of the people. They have consistently shown a strong customer More

by hse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folks in Service
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

October 30, 2019

Oil change, tires and brake check. Even though they were flooded with a lot of customers (I had an appointment), they got me out in reasonable time in spite of that high workload. Tires More

by FCAFlyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
Nov 05, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

October 25, 2019

Put a battery in car!! They done a great job and it did not take long. We really appreciate it very much. Thanks !!! Everyone was very nice that we talked too. More

by Betty L. Gore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Powell
Oct 28, 2019 -

Battlefield Ford Culpeper responded

Betty, thank you for taking the time to give us your kind feedback and recommendation. We are pleased to hear that our staff could be so helpful during your recent visit with us. Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. Please let us know if we can do anything further to help. Take care!

October 21, 2019

65,000 mile check-up Clayton is the best. He always takes care of his customers thoroughly! The 65000 mile check recommends the spark plugs be changed so I gave them the o More

by sayerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
Oct 22, 2019 -

Battlefield Ford Culpeper responded

Brice, thank you for leaving us this great review! We are very happy to hear that Clayton could be so helpful during your recent visit with us. It was a pleasure to assist you and please let us know when we can do so again!

October 20, 2019

New tires and related work Service was prompt and friendly. Waiting area is welcoming, and the refreshments are nice. Coffee and cookies are good. There are motoring-cen More

by DiAndy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser, Cheryl Brown
Oct 22, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback. Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. Please let us know if we can do anything further to help.

September 30, 2019

Never had a bad experience in two years of vehicle ownership Battlefield ford is a one hour and twenty minute drive from my home. Do you think I would make this drive if I wasn't completely satisfied More

by X
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Funkhouser
Oct 02, 2019 -

Battlefield Ford Culpeper responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team was able to earn your repeat business. If there is anything else that we can for you please don’t hesitate to reach out.

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