Battlefield Ford Culpeper - Service Center

Service department is always courteous & professional. The Service Department is excellent. This time I brought my car in for a Ford recall. Again, I was treated with utmost respect and courtesy. A great The Service Department is excellent. This time I brought my car in for a Ford recall. Again, I was treated with utmost respect and courtesy. A great dealership for service on my vehicle. More

Another Good Experience First, I have always been able to get the date and time needed to meet my schedule. All my service request were completed in a timely fashion, which First, I have always been able to get the date and time needed to meet my schedule. All my service request were completed in a timely fashion, which is the reason I continue to return to Battlefield Ford. However, I would expect nothing less from Ford. Service will be the success or failure of any dealership. In addition, I hold Brandon and Clayton in high regards, for they are true assets to the dealership. Kenny More

Fast fix Needed to fix the car when a Check Engine alert appeared. They provided a loaner, fixed within a week. They also did an inspection last minute for me. Needed to fix the car when a Check Engine alert appeared. They provided a loaner, fixed within a week. They also did an inspection last minute for me. More

Service I most always receive good service from service department. It is main reason I buy my trucks from Battlefield. The dealership makes it a non stressf I most always receive good service from service department. It is main reason I buy my trucks from Battlefield. The dealership makes it a non stressful experience More

Great Service and Customer Center I've been back for all service needs after purchasing my vehicle here just under 3 years ago. Prices aren't the cheapest, but the service and quality I've been back for all service needs after purchasing my vehicle here just under 3 years ago. Prices aren't the cheapest, but the service and quality of work is worth it! More

Service beyond accomodating! Brandon was able to fit me in for an oil change & tire rotation on short notice on a Saturday. My car began having issues on the way there. I call to Brandon was able to fit me in for an oil change & tire rotation on short notice on a Saturday. My car began having issues on the way there. I call to let him know I would miss my appointment & was calling my insurance to see if it covered being towed there. He told me to call back if not & perhaps they could work something to come get me & my car. Still fit me in for my appointment when I got there 1 1/2 hours past scheduled time. Thoroughly checked out car and thankfully found nothing wrong. He was very patient & kind with all of my distress & questions. So thankful for this dealership & especially its outstanding service department. More

Exceptional! As always, exceptional service, customer oriented and focused, Battlefield Ford has been our “go to” place for anything dealing with our vehicles, sin As always, exceptional service, customer oriented and focused, Battlefield Ford has been our “go to” place for anything dealing with our vehicles, since we started going to them in 2002. They rock! More

Always attention to my needs and concerns. Have been coming back for years for maintenance and repair and thus so, will always consider a new purchase with this dealer when the need arises. Have been coming back for years for maintenance and repair and thus so, will always consider a new purchase with this dealer when the need arises. More

service work was done quickly and correctly and for reasonable cost. very friendly staff, Did 2 recalls on my 2017 f-150 and did a free inspection. work was done quickly and correctly and for reasonable cost. very friendly staff, Did 2 recalls on my 2017 f-150 and did a free inspection. More

Great The staff is very friendly and knowledgeable the waiting area was clean and comfortable. I also like all the complimentary its from local stores and c The staff is very friendly and knowledgeable the waiting area was clean and comfortable. I also like all the complimentary its from local stores and coffee More