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Battlefield Ford Culpeper - Service Center

Culpeper, VA

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448 Reviews

448 Reviews of Battlefield Ford Culpeper - Service Center

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May 27, 2019

Airbag Recall I got a notice that my airbag recall replacement was in. Although I have a busy schedule, we arranged a time and was provided a rental car at no cost More

by McKenna627
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Byers, Clayton Dubois, and Brandon Funkhouser
May 28, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your review, McKenna627! Battlefield Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We appreciate your business!

May 23, 2019

Oil change, state inspection & interior work Oil change and inspection were fine. But the part price, $195, not including labor, to replace the dome light door switch was far too expensive to ha More

by Musa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
May 24, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback. We appreciate you business!!

May 14, 2019

Great routine service I called for an oil change and state inspection appointment yesterday morning, had one scheduled for early afternoon and drove my freshly-inspected an More

by carterplanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
May 15, 2019 -

Battlefield Ford Culpeper responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kerry provided you the best service experience. Thank you for your business! If you have any further needs, do not hesitate to come back to see us.

May 11, 2019

Service Friendly, quick turnaround for servicing fusion and doing the works and recall items on King ranch 150. Only place I go to get these serviced. More

by Ih1466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon,
May 13, 2019 -

Battlefield Ford Culpeper responded

We’d like to thank you for the feedback regarding your service experience. Your appreciation is all that matters and we are more than happy knowing we can meet your expectations.

May 09, 2019

Excellent Their Service Center have the greatest team. I was so impressed with them last year that I came back to have my car done again. More

by ShadowWalker04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 13, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to write this review! We are pleased to hear that our Service Team were able to provide an overall fantastic service experience. It was our pleasure to assist you!

May 06, 2019

Outstanding Customer Service Battlefield Ford exceeded my expectations. The service manager went above and beyond to fix my car. I highly recommend Battlefield Ford without any More

by cnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fitzgerald
May 07, 2019 -

Battlefield Ford Culpeper responded

Thank you for your awesome review and recommendation! We are very humbled by your kind words and delighted to know that you see and appreciate all our efforts. Please remember that we're always here to assist you with any future vehicle needs!

May 02, 2019

Service. We use Battlefield Ford for all of our service work on our Ford Expedition. They provide quality service. They are always prompt and courteous. They More

by Pentwnz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
May 07, 2019 -

Battlefield Ford Culpeper responded

Thank you for sharing your feedback! Anytime our customers let us know that they had a very pleasant service experience it brings us great joy. I will certainly pass the kind words along to the team and please let us know if we can do anything further to help.

April 26, 2019

Very pleased Service rep greeted me at the door, explained the procedure and took my car in the shop. In a couple of hours I received a call that my car was ready More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayron
Apr 30, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to share your feedback with us, Terry! We work hard to make sure our guests have a wonderful experience. We look forward to your continued business.

April 23, 2019

Honest Service Battlefield Ford always provides quality service without selling me something I didn’t have to have. They always talk over any repair items that come More

by JPayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson
Apr 24, 2019 -

Battlefield Ford Culpeper responded

JPayne, we appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kerry and the team provided you the best service experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

April 09, 2019

F150 Oil Change Regular maintenance is very easy with Battlefield Ford. We call to make our appointment, drop the truck off the night before, and they perform the wo More

by William M Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Carroll
Apr 11, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback, William! Our goal everyday is to ensure that all of our customers receive the highest quality of customer service and satisfaction. We appreciate your business!!

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