Battlefield Toyota

not worth the aggravation If you are an impulse buyer and will accept a used car as is, This may be the place for you. I do not buy on impulse and this experience was horrible. If you are an impulse buyer and will accept a used car as is, This may be the place for you. I do not buy on impulse and this experience was horrible. I looked at a car and decided I needed time to think about it. The next day after much thought I called and made my salesman an offer and was turned down, so i agreed to buy the vehicle at their price with the exception that they would fix a broken mirror frame and several paint scratches. I offered to give them a deposit to seal the deal, but they do not except deposits. My reason was that I live 2 hours away and I wanted to pick up the car repaired, so I would not have to make 2 trips. After many calls and frustrations we made a deal through the used car manager. But low and behold they called me back and said they could not fix the mirror because it cost to much , so I agreed and when I picked the car up there was still scratches in one place they did not fix. I was told that they could not fix it because it cost to much. When I got home I rubbed my hand over the car and there was paint over spray all over it from their repairs. It feels like grit was in the paint. I have never had an experience like this buying a car, but maybe I am old school. I was treated like I was buying a $250 junker not a $25,000 used car. Don't buy from Battlefield Toyota. More

sales My Sales Person Luke Lukachik was great! He went above and beyond to show me how to work all the stuff on my new Toyota and was very patient an My Sales Person Luke Lukachik was great! He went above and beyond to show me how to work all the stuff on my new Toyota and was very patient and helpful. A Great Salesman!! More

Worst experience ever!!! The only plus side is after taking and investing 200+dollars the day after buying the car seems to be running fine. However the customer service from The only plus side is after taking and investing 200+dollars the day after buying the car seems to be running fine. However the customer service from the sales man here was the worst I've ever had after purchasing 6 other cars from other dealers. I have yet to get a call back from him after about 2 weeks over a simple question over a option i was told was in the car that's not there. If you want friendly honest service and a car in good working order this may not be the place for you.The only simi good things i will say is the price on the car was ok, but i did have to put money into it a day after buying it, and after nearly a half hour of debating they paid about half on a spare key as the car had only one and i needed two. Just overall a bad transaction and its sad no one ever followed up with me asking me my opinion on it oh well. More

GREAT HONEST SERVICE GREAT SERVICE DEPARTMENT; HONEST ACCURATE REPAIRS; WOULD TELL AND SEND FRIEND ABOUT IN A SECOND. KEPT ME FROM MAKING A $4000.00 MISTAKE BY DOING UN-NE GREAT SERVICE DEPARTMENT; HONEST ACCURATE REPAIRS; WOULD TELL AND SEND FRIEND ABOUT IN A SECOND. KEPT ME FROM MAKING A $4000.00 MISTAKE BY DOING UN-NEEDED WORK WARRENTON TOYOTA TOLD ME I NEEDED. HONEST PROFESSIONAL GREAT GROUP OF GUYS. I'LL BE BACK!! More

Good Experience My husband and I purchased our second Toyota Highlander on January 23 from Battlefield Toyota. The salesman, Glenn Thomson, and the sales manager wer My husband and I purchased our second Toyota Highlander on January 23 from Battlefield Toyota. The salesman, Glenn Thomson, and the sales manager were very courteous and polite. They did not have the color of the vehicle we were looking for but soon located one and it was there the next day. Glenn was extremely helpful and thorough in the details on the new Highlander. We would purchase another vehicle from this dealership. More

"Great Experience" sb Battlefield Toyota is a great place to purchase a car. Glenn Thomson our sales person was very professional and had a lot of knowledge about sb Battlefield Toyota is a great place to purchase a car. Glenn Thomson our sales person was very professional and had a lot of knowledge about Toyotas. After test driving the car, I sat in the car with a written list of questions. I proceeded to ask Glenn all my questions and he answered them to my satisfaction. He even commended me for having written my questions down so I wouldn't forget what to ask. Glenn was a friendly and helpful salesman who was interested in the wants and needs of the customer. Doing business with Battlefield Toyota and Glenn Thomson was a pleasant experience. More

Easy and un-stressful I highly recommend Battlefield Toyota. Glenn was very easy to work with- he was very professional and not pushy. Initially, I was able to quickly g I highly recommend Battlefield Toyota. Glenn was very easy to work with- he was very professional and not pushy. Initially, I was able to quickly get all the details on the car I was interested in over the phone. We drove from Richmond to pick up the car which was totally worth it, an easy an hour and 1/2 drive. The car was just as described and as viewed in the photos. The paperwork went smoothly and we received a thorough review of the car systems. The price was right and most importantly, the Battlefield sales team made the experience very pleasant. More

Highly Recommended We had never intended to trade cars when we drove into Battlefield Toyota--famous last words! Glenn Thomson met us in the lot and because of knowledg We had never intended to trade cars when we drove into Battlefield Toyota--famous last words! Glenn Thomson met us in the lot and because of knowledge he had of Toyotas, his friendly manner, and the fairness with which he and the Toyota folks worked with us, we left with TWO new Toyotas---and with no regrets! We recommend this dealership and Glenn. More

Highly Recommended! I drove down from Washington DC to look at a 2015 Toyota Sienna. Although, I did not purchase from them (for personal reasons), I felt compelled to wr I drove down from Washington DC to look at a 2015 Toyota Sienna. Although, I did not purchase from them (for personal reasons), I felt compelled to write about how professional and thorough they were. Working with Glenn Thomson and his manager Lee was excellent. Worth the drive to Culpepper! More

Excellent experience!!! Unlike my last buying experience with Brown Toyota in Charlottesville, VA, this experience with Battlefield Toyota was the complete opposite. Glenn wa Unlike my last buying experience with Brown Toyota in Charlottesville, VA, this experience with Battlefield Toyota was the complete opposite. Glenn was extremely helpful especially with the proactive approach before I even arrived at the dealership. I was out the door in about an hour compared to my other experience that took me over 3 hours. Not to mention my salesman at Brown left me at the dealership halfway through. Glenn took care of all my needs and was extremely professional. Kyle in financing ensured I understood all the paperwork associated with the sale and even though I was a tough customer turning down his offers, he still wanted me to understand all the benefits of buying a Toyota. I HIGHLY recommend both of these individuals and will make all of my future Toyota purchases through this dealership. More