Baxter Toyota La Vista

I was really pleased back in 2016 when I first got my RAV4, from the sales woman to when I get my car serviced. A few days ago, went for standard maintenance. I was informed that I emergently needed fron RAV4, from the sales woman to when I get my car serviced. A few days ago, went for standard maintenance. I was informed that I emergently needed front brakes & an alignment. Also, Oil changes with full synthetic oil I don’t need to occur until 10,000 miles. First, I wasn’t born in a barn. My alignment is actually fine. You are not going to get an extra hundred bucks out of me. Second, unless it’s a diesel, you do not allow full synthetic to go 10,000 miles before change. That’s going to cause all sorts of problems, which will cause expensive, extremely expensive repairs. But, there in lies the rub. Baxter Toyota just wants to rack up costs on the customer. As I said, I wasn’t born in a barn yesterday. Now, I know my brakes were going. Don’t try to charge me almost $500 for front brakes alone. I’m not that stupid. Of note, if my brakes were “rusted through“ why wasn’t something said the last time I brought my car in to be serviced? That would have been noticeable immediately. Stay away from Baxter Service Department. More

David "Bones" McCoy was phenomenal to work with. He was very thorough, and took his time explaining all my options. This isn't my first time leasing a vehicle with him, but each time he makes it so easy an very thorough, and took his time explaining all my options. This isn't my first time leasing a vehicle with him, but each time he makes it so easy and seamless for me to come in, sign my paperwork, and leave with my new vehicle. I would recommend David and Baxter Toyota La Vista to my family, friends, and network. Looking forward to doing business again in 36 months. More

Bob is an amazing salesman, he made the process of purchasing our new Avalon a walk in the park! Extremely knowledgeable and not pushy at all. Thanks again Bob and look forward to working with you in purchasing our new Avalon a walk in the park! Extremely knowledgeable and not pushy at all. Thanks again Bob and look forward to working with you in the near future!!! More

Vey happy with the service at Baxter. Salesperson was Michael Ficenec. Pricing was reasonable. I would recommend Michael to a friend or relative buying or leasing a car. . Will be back in 39 months fo Michael Ficenec. Pricing was reasonable. I would recommend Michael to a friend or relative buying or leasing a car. . Will be back in 39 months for a good deal!!! More

Bob Steinke was very helpfull and outgoing. He went above and beyond what i expected, and he always answered his phone and emails, even in the evening....thanks for all your help Bob! and beyond what i expected, and he always answered his phone and emails, even in the evening....thanks for all your help Bob! More

I really enjoy having my 2013 Highlander serviced at Baxter Toyota in La Vista. I've always had it serviced here and I trust the service folks. There is a nice waiting area for customers. Everyone wa Baxter Toyota in La Vista. I've always had it serviced here and I trust the service folks. There is a nice waiting area for customers. Everyone was socially distanced and wearing masks so the experience felt safe. Service was completed in the time promised. More

Kevin Maun was a great help to us in buying our 4runner. I had never purchased a Toyota before and now I see why the experience they provide is considered to be top notch. I had never purchased a Toyota before and now I see why the experience they provide is considered to be top notch. More

Bill helped me buy my first car! He answered all my questions the day I bought it and has continued to help me weeks later with registering in Chicago. questions the day I bought it and has continued to help me weeks later with registering in Chicago. More

Level of Customer service thru the roof! Liza sales rep, Darrio Finance Mgr, Joe Sales Mgr. True Team of TRUST, CARE, & COMMITMENT! Fantastic customer experience! Darrio Finance Mgr, Joe Sales Mgr. True Team of TRUST, CARE, & COMMITMENT! Fantastic customer experience! More

Scheduled my service for a day I knew they would be busy, but it was the only day I had available. They were great, they checked in on me to give me updates and before including anything more than what was s but it was the only day I had available. They were great, they checked in on me to give me updates and before including anything more than what was scheduled. More