
Baxter Toyota Lincoln
Lincoln, NE
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Mostly happy with my purchase of a 2021 Toyota Tacoma Offroad from Baxter Lincoln Toyota. The only issue I had was on one of the tires. I purchased the vehicle as Toyota Certified which meant it had be Offroad from Baxter Lincoln Toyota. The only issue I had was on one of the tires. I purchased the vehicle as Toyota Certified which meant it had been looked over closely by certified Toyota technicians. Both times I went to test drive the vehicle the salesman had to have the front left tire of the truck inflated before my test drive. I did not think much of this at the time. I live roughly 45 miles away in Omaha so taking it back to the dealer in Lincoln is not a very convenient option. After getting the vehicle home and driving for a couple days I noticed that the drivers side tire seemed to be a couple pounds low so I filled it back up and did not think much about it. I proceeded to do this for a while after this, now knowing for certain that there was a slow leak. I figured I could take it to Direct Tires and get it patched for free. When I finally went to tires direct two months later they of course told me it was an unrepairable tire and I had to pay $600.00 to replace two tires so they matched and balanced. I emailed Baxter before I took it to Tires Direct and received no response from Baxter. They told me they never got my email even though I was responding to a email that had been sent to me from earlier correspondence before purchase, so I know it was a known good address. In my opinion there was an obvious issue with the tire before I purchased it so not sure how that was not addressed. I should have taken it back immediately after purchase, but was busy with life, hoping it was not an issue and not wanting to drive 45 miles to Lincoln for tire check. Response from Baxter is that it is too bad and that I should have brought it back sooner. They call it "Wear and Tear". No offer for a free oil change or anything. As mentioned before, salesman was nice and I am mostly happy with the purchase, but had not planned on spending an additional $600.00 so soon after purchase. Mark was great to work with and while I do not believe anything was intentionally hidden, I do wonder how something like this could have been missed and not addressed, even after a couple of months. More
We’ve been loyal customers at Baxter Toyota for over 10 years. Mark has always been great to work with and has helped us fund the best vehicles for where we are at in life! years. Mark has always been great to work with and has helped us fund the best vehicles for where we are at in life! More
Mark was extremely helpful and thorough explaining the terms and walked me through the process of buying a new car. Is a very good experience terms and walked me through the process of buying a new car. Is a very good experience More
Our car buying experience with Mark was great! He answered lots of questions for us and wanted to find the best car for us! We appreciate that he was honest and didn't pressure us into a car we di He answered lots of questions for us and wanted to find the best car for us! We appreciate that he was honest and didn't pressure us into a car we didn't want! More
Mark Langston at Baxter Toyota of Lincoln is hands down the best salesman I’ve ever worked with! In the last two years, he’s helped me purchase two brand-new vehicles, and every experience has been excepti the best salesman I’ve ever worked with! In the last two years, he’s helped me purchase two brand-new vehicles, and every experience has been exceptional. Mark truly values my time — he always has everything prepared so when I arrive, it’s a smooth, quick process. Both vehicles were special orders, and Mark kept me in the loop every step of the way with clear updates and excellent communication. What really sets him apart is his integrity and professionalism. As a single female purchasing a vehicle on my own, I always felt 100% comfortable and confident that Mark had my best interests at heart. He’s knowledgeable, trustworthy, and genuinely cares about his customers. If you want a stress-free, honest, and enjoyable car-buying experience, Mark is your guy. I would recommend him 10 out of 10 every single time! More
Sales Representative Mark Langston is very patient, upfront and pleasant to deal with. I recommend him highly if you are looking for a new car. upfront and pleasant to deal with. I recommend him highly if you are looking for a new car. More
We tried working locally with Woodhouse Toyota in Grand Island but when they low balled our trade-in value and then never called us back after we countered, we decided to look elsewhere. So happy we chose Island but when they low balled our trade-in value and then never called us back after we countered, we decided to look elsewhere. So happy we chose Baxter Toyota of Lincoln- they were so much easier to work with. We got a fair trade-in value for our vehicle and MD Amin was awesome at walking us through the process of trading in our vehicle for a new Toyota. More