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Baxter Toyota Lincoln
Lincoln, NE
1,667 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 17, 2023
Arthur was great to work with. He helped me order the vehicle I wanted but notified me when they had another one almost like it available 2 weeks sooner & they could add on the ext He helped me order the vehicle I wanted but notified me when they had another one almost like it available 2 weeks sooner & they could add on the extras I wanted here in Lincoln!! Worked out great as my grandchild also decided to come 2 weeks early More
by Ladydoc
Employees Worked With
Arthur Holland
November 17, 2023
Arthur Holland was awesome to work with! He helped me find the vehicle I wanted and kept me up to speed throughout the entire process! Great buying experience! He helped me find the vehicle I wanted and kept me up to speed throughout the entire process! Great buying experience! More
by codyodie
Employees Worked With
Arthur Holland
November 17, 2023
I don't enjoy purchasing vehicles, but Arthur Holland at Baxter Toyota made it a painless experience. I hope I don't have to purchase another vehicle for a while, but if I do, I know that I will be treated Baxter Toyota made it a painless experience. I hope I don't have to purchase another vehicle for a while, but if I do, I know that I will be treated right by Arthur and the rest of the Baxter Team. More
by BHostetler
Employees Worked With
Tobias, Arthur Holland
November 02, 2023
Adam Holland worked with me and my partner to get us each a wonderful deal on both a new and used vehicle! He went above and beyond to help us save money and work within our budget and needs. We would happil a wonderful deal on both a new and used vehicle! He went above and beyond to help us save money and work within our budget and needs. We would happily work with him again for any future Toyota purchases! More
by liz.husmann
Employees Worked With
Adam Holland
November 01, 2023
Baxter Toyota is a great place to purchase your next car. They have inventory and selection. My family was looking for a Camry with certain features that we were not finding while online shopping. An inquiry They have inventory and selection. My family was looking for a Camry with certain features that we were not finding while online shopping. An inquiry call to Baxter got me in touch with Arthur Holland in Lincoln. He did an inventory search and found the car we were looking for was in transit from the factory and arriving in about 10 days. After some discussion, we decided to place a hold on that particular vehicle so that we could be the first to see it. We drove into Lincoln on a Saturday and found the car waiting for us. Not even 1 mile on the odometer. All of the software for the systems in the car had been updated and tested. A good test drive and it was decided we were driving it home. The buying process was simple. Finance was easy. They gave a fair price for my trade. We wrote a check for down payment, filled out the paper work and it was go time. Mr Holland spent the time to make sure our phones were paired, explaining how the audio system worked. He covered the Toyota emergency notification system in case of an accident and all of electronics on the dash and steering column. The plan is to replace our second car in 3 years. Mr Holland will be getting a call. Probably looking for a Corolla or Prius. More
by donthies60
Employees Worked With
Arthur Holland
October 19, 2023
I was surprised how poorly we were treated by Baxter and Toyota in general. We bought a Tacoma new in 2017, and have had Baxter service it most of the time. It now has 39000 miles on it and just took it in Toyota in general. We bought a Tacoma new in 2017, and have had Baxter service it most of the time. It now has 39000 miles on it and just took it in for an oil change. Upon completion, we were given a breakdown of all the things wrong with it. Among them, they said we needed new tires. The tires on it are 7 months old and have less than 6000 miles on them. They suggested a new battery which I would argue as our current battery works fine. They also said we needed a new steering rack because the one in the truck is leaking. I would think if it was leaking, I'd have signs of it in my driveway which I do not. Further, the paint is flaking off down to the primer around the back windows. I consulted a professional body man, and he stated that it was from a contamination of the door before the paint was applied or improper application. Either way, a factory defect. I attempted to resolve these issues with Baxter Toyota of Lincoln, but they wouldn't even return my calls. I then went to corporate level with my issues where I was informed they would do nothing for me as I didn't have an extended warranty. I understand that things wear out and shouldn't be covered, but the blatant lies I was told about my tires, the battery and the defective paint job have changed my opinion about Toyota and their dealerships. I personally will never own one again or buy anything from a Baxter dealership. More
by dfpeterson1
Employees Worked With
MD Amin
September 30, 2023
Mark Langsdon was very knowledgeable and helpful during the whole sales process, from detailing thoroughly the car’s features at the time of my reserving it, to giving me an accurate time frame for its arr the whole sales process, from detailing thoroughly the car’s features at the time of my reserving it, to giving me an accurate time frame for its arrival, to explaining all the actual sales components including warranties, and making sure my title arrived in time for me to go on a planned trip. He was very professional and pleasant to work with!! I would easily buy from him again! More
by Connie B.
Employees Worked With
tim stohlman, Mark Langston
