Baxter Volkswagen La Vista

My overall experience was awesome. My sales person, Panos was very personable. He took the time to listen to me and help identify the exact features and needs I wanted in a car. Being a female can be Panos was very personable. He took the time to listen to me and help identify the exact features and needs I wanted in a car. Being a female can be intimidating walking onto a car lot. Immediately he made me feel comfortable. I had my boyfriend with me but he addressed me directly instead of him! Which was very respectable. I would highly recommend him to a family member, friend or co-worker!! Everyone that day including the sales manager and the business manager were very helpful and friendly. The team even stayed well over closing time to accommodate my needs. This was very impressive and greatly appreciated. I was very pleased with this dealership. Not to leave out I am certainly enjoying my jetta!! I love this car!!!!!! More

I purchased my VW Jetta from preformance 8 months ago. I love my Jetta. I had some strang lighting thing going on with the pannel display, Since I live in Lincoln, I took it to a Lincoln VW dealership. 4 love my Jetta. I had some strang lighting thing going on with the pannel display, Since I live in Lincoln, I took it to a Lincoln VW dealership. 4 differant times, Unfortually the issue was not resolved in Lincoln. I called Performance VW in Omaha (what I should have done months ago). Duane was one of the most helpful service people I have ever had contact with. He is VW buff! I loved that he knew all kinds of things, I had no idea about. Duane took time, stayed late, and we talked about my warning light problems. He was very professional and diagnosed the probelm instantly! I had my car back the next day. Thank you Preformance VW and Duane Singleton for outstanding service! I will gladly make the hour trip to have my Jetta serviced on! Malindi Gabelhouse Lincoln NE Jetta Lover More

I had been working with this team for the last few months on two different cars. Honestly, everyone did an excellent job straight from the get go. My experience with the sales team was totally compassionate, on two different cars. Honestly, everyone did an excellent job straight from the get go. My experience with the sales team was totally compassionate, honest, educated and had integrity. I had used the service department several times in which they went above and beyond for me. Finance made things smooth an very easy. I really feel like i found a company who cares about they whole package, not just the sale. Thank you greatly for taking such good care of me! More

The work was fast. I got my car back in no time at all. My service advisor was great and always helpful. I also like how they clean my car up before returning it to me. Everyone there seems to really enjoy My service advisor was great and always helpful. I also like how they clean my car up before returning it to me. Everyone there seems to really enjoy working there. It shows by how they treat their customers. More

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

I bought my car over the internet from Jason Bradley. He knew I was in Canada, and unlikely to be a repeat customer, yet his attention to detail and level of service, was excellent. Jason picked me up at knew I was in Canada, and unlikely to be a repeat customer, yet his attention to detail and level of service, was excellent. Jason picked me up at the airport, had all the extra paper work done for me, before I got there. Temporary tags and border documents in hand, I was able to get on the road, with my new car within 90 minutes of my plane landing. Salesman are often just nice to you, because they are hoping for repeat business, Jason knew it was unlikely for me to ever be back again, and still performed flawlessly. He's a very personable , honest, fellow, and you should have confidence in his ability to help you. More

Sam gave us a friendly and thorough review of the available options comparing the certified pre-owned EOS to the new EOS options in the inventory. Michelle and John were great to work with, efficien available options comparing the certified pre-owned EOS to the new EOS options in the inventory. Michelle and John were great to work with, efficiently getting us through the additional finish protection product options and purchasing/finance options. The only issue we had to have corrected when finalizing the finance was the agreed upon interest rate. The initial paperwork showed a higher interest rate but we were qualified for the lower rate. This was identified by my wife before we signed the papers and was easily and efficiently fixed. Overall the entire experience has been a good, smooth transaction and we are happy with the deal and the dealership. This is our 4th car from Performance and our first non-Toyota car! The only outstanding concern I had after was the offered price of the optional service contract. Initial price offered for 5/60 platinum was high and even after negotiating it was lower but still high. This doesn't seem to make much sense to me since the car comes with balance of the factory 4 yr. warranty and the additional CPO 2/24 warranty. In the end it didn't affect us much since we are comfortable with the service protection offered by the CPO status of the vehicle. Thanks ..John.. More

Samantha was very outgoing and friendly and made us feel very comfortable. We spent the whole day at the dealership and she made it less painful than usual :) She is very good at her job because we ended very comfortable. We spent the whole day at the dealership and she made it less painful than usual :) She is very good at her job because we ended up getting exactly what we were looking for and more. More