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Bay Gulf Imports Inc
Tampa, FL
21 Reviews
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21 Reviews of Bay Gulf Imports Inc
October 02, 2014
Horrible customer service I will keep this simple > Owner Liz Rude > Owner Liz Discourteous > Lack of knowledge of the finance system. I will NEVER do business nor wil I will keep this simple > Owner Liz Rude > Owner Liz Discourteous > Lack of knowledge of the finance system. I will NEVER do business nor will I refer this dealership out anywhere except the BBB. Some it up BUYER BEWARE you spend your MONEY! More
by Better business
Employees Worked With
Owner Liz
Helpful January 18, 2014
I would never do business with these people again. They prey on people w/ bad credit. I will admit they did pull the wool over my eyes. I over paid for my car big time. 6mo later I went to BMW in Tampa & prey on people w/ bad credit. I will admit they did pull the wool over my eyes. I over paid for my car big time. 6mo later I went to BMW in Tampa & got a loan for half the interest rate More
by Jcl80
Employees Worked With
Oreaso
January 12, 2014
Overpriced inventory and they are sometimes rude on the phone. Worst thing about dealership is you don't get a receipt when you make a payment xxx! phone. Worst thing about dealership is you don't get a receipt when you make a payment xxx! More
by kevmundial
Employees Worked With
cuban guy.
December 05, 2013
I have dealt with a lot of car business people over the years, and I have to say that these guys really impressed me. Very genuine, kind and extremely patient. Would definitely recommend them to others. years, and I have to say that these guys really impressed me. Very genuine, kind and extremely patient. Would definitely recommend them to others. More
by ktheisen
Employees Worked With
Cesar Toribio, Owen, Roger and Isabel
November 24, 2013
I knew exactly what I wanted before coming to Bay Gulf Imports Inc. I searched for a car, with details that I was looking for. I found this Kia car on autotrader.com and it had good descriptions and photo Imports Inc. I searched for a car, with details that I was looking for. I found this Kia car on autotrader.com and it had good descriptions and photos. Also the price was reasonable. I drove all the way from Melbourne (FL) to Tampa (FL) to check this car out. Owen was very nice, patient, and friendly. He allowed me test drive comfortably. And then he answered my questions about a several things about the car. Even though I am deaf, he was patient and tried his best in communicating with me by speaking slowly and wrote down on paper whenever I didn't understand what he said. The negotiation was smooth, and we agreed on the price. I was happy with the price that I offered and he accepted. If anyone wants to buy a car, it's a good idea to go to Bay Gulf Imports Inc, and make sure to ask for Owen!! More
by FabMom2
Employees Worked With
Owen
November 19, 2013
I had a great experience with Owen. I am always skeptical when buying a car from a dealer, but Owen was extremely personable and professional with me. He also worked with me on price, term, and my payment an when buying a car from a dealer, but Owen was extremely personable and professional with me. He also worked with me on price, term, and my payment and went above and beyond to ensure my car was to my satisfaction even after I purchased it. I will definitely recommend this place to my friends and family to see Owen again! Thank you! More
by Keggen83
Employees Worked With
Owen
June 13, 2013
Please see response to my original review written in October 2012. My situation has been completely turned around and my perception and experience with Bay Gulf has changed thanks to Liz and Cesar. October 2012. My situation has been completely turned around and my perception and experience with Bay Gulf has changed thanks to Liz and Cesar. I thought it was not only important to respond to my original negative review but to also give them new ratings based on how the issue was handled. I am very happy with the outcome... see my original review and response to that review dated today. Thanks More
by hategulfbay
Employees Worked With
Liz, Cesar
April 30, 2013
Every time I call make a payment whoever the lady that answers the phone is so NASTY She has no manners acts like you are bothering her I hate calling and can't wait to save money get another car give the answers the phone is so NASTY She has no manners acts like you are bothering her I hate calling and can't wait to save money get another car give them their car back so I never have to deal with her again she is RUDE ALL THE TIME BAD BUSINESS More
by Giaone
Employees Worked With
Lady answers the phone takes payment
October 03, 2012
Ratings changed on 6/13/13 due to successful resolution Ratings changed on 6/13/13 due to successful resolution Continuous lies. Sold me a car that had been wrecked before, wasnt on Carfax and was told t Ratings changed on 6/13/13 due to successful resolution Continuous lies. Sold me a car that had been wrecked before, wasnt on Carfax and was told that it had never been in accident. The AC evaporator was also bad, when I mentioned the AC didnt feel as cold, they told me, it was fine and that it was just because it was a hot day outside. I took car to dealership and found out all kinds of things. My engine blew becasue of an small oil leak that went undetected, Gulf Bay offered to have used engine put in and allow me to pay monthly. Car still had the leak even after the replacement engine and almost blew engine again. Had to buy a new car and pay for both cars. I stopped paying the side note for the engine due to the fact I couldnt pay for both cars and a repair and they repoed the car EVEN though I have never been even one day late on my car payment, which is deducted from my account automatically. They never even placed a collection call to me about the side note and took it upon themselves to consider the side note a part of my original loan. I am in contact with lawyers now. More
by hategulfbay
Employees Worked With
Owen, Liz
June 27, 2011
MY ADVICE DO NOT DO BUSINESS HERE!!! Just a warning to anyone looking to purchase a used car from this dealership. We purchased a vehicle on a payment plan. We have made every payment and recently paid of anyone looking to purchase a used car from this dealership. We purchased a vehicle on a payment plan. We have made every payment and recently paid off the vehicle. Guess what they will not send us the TITLE? Their excuse is it is in the mail. They never believed me when I said that to them about my payment. All I can say is unbelievable and horrible business, have reported Bay Gulf Imports to the BBB, Attorney General and DVM. More
by equit
Employees Worked With
Tirso, Isabel Toribio
