Bayird Dodge Chrysler Jeep Ram of Paragould

Friendly and professional service. First time using your service dept. Will be back in future. First time using your service dept. Will be back in future. More

Worse experience and don't plan to return back. It is not a express slow and rude people It is not a express slow and rude people More

Very friendly and fast service nice place to sit and wait. Quick and through check of vehicle wait. Quick and through check of vehicle More

I give 1 star only because 0 is not a option. I got a KBB offer and i contacted the dealership and they wanted to buy my car. When i went in they dropped the offer by 7,000 dollars. When they had I got a KBB offer and i contacted the dealership and they wanted to buy my car. When i went in they dropped the offer by 7,000 dollars. When they had just 3 weeks prior offered me even more than the KBB offer at the time. No way the car loses 9,500 im 3 weeks More

I have been using this dealership for years, the service is great and Chris was great as well, taking the time to make sure I was happy with the Jeep I chose. I test drove several before I found the one. is great and Chris was great as well, taking the time to make sure I was happy with the Jeep I chose. I test drove several before I found the one. I will continue to business with Bayird. Marshall in finance was great as well. Excellent customer service all around. Thanks again! More

Brent was very professional and helpful. He is exactly the person I look for when needing to purchase a new vehicle. The Bayird location in Paragould is clean and tidy. Everyone there see He is exactly the person I look for when needing to purchase a new vehicle. The Bayird location in Paragould is clean and tidy. Everyone there seems to be willing to help you out. Five stars for this location. Only four stars for the plant putting the car together. Got a good laugh out of having two different color side view mirrors. So glad that Brent caught that and is getting it scheduled to be fixed. Thanks again to all who got us our new Dodge Durango! More

I hate to write this, but I was blown away with how bad the service was. I had a service appointment at 8:30 AM and at 3pm the only thing done to my truck was they had drained the oil. Not acceptable, I the service was. I had a service appointment at 8:30 AM and at 3pm the only thing done to my truck was they had drained the oil. Not acceptable, I choose Baird because I had heard horror stories about the other Ram Dealer and drove 30 minutes out out of my way to use Bayird. I would have expected a call if there service was going to be delayed all day. They still did not finish the service rotate tires or check exhaust as I had requested because I told them to put the oil in it and get it on the ground because I had an appointment I had to get to. The service check in lady Kelsey was super nice and apologetic, but obviously it was beyond her control. I've heard nothing but good things about Bayird, but after this experience I'm not sure I will return, I'll drive an hour out of my way to not have to deal with the headache. I think I was give a $20 discount and still have to rotate my own tires and I'll have to schedule another appoint elsewhere to have the exhaust looked at. More

G o o d p l a c e t o d o b u s i n e s s More

The dealership overall is excellent, It the length of time it took to get the part in to fix our paroit. time it took to get the part in to fix our paroit. More

I dropped my wife's van off for a new alternator and it took 3 weeks for them to get the part. I was asked to pay for the alternator in advance, as if they thought that I would not pay my bill upon comple took 3 weeks for them to get the part. I was asked to pay for the alternator in advance, as if they thought that I would not pay my bill upon completion of the work, and then do without a vehicle the entire time it was in the shop. I have a truck, Dodge Ram, but my wife had to drive that to work. I asked if they had any vehicles to loan to customers during times like this and was told that they only had vehicles to rent. Car dealers use to advertise "loaner" cars for customers to use while they waited for their vehicles to be serviced, but in all the years that I have done business with Bayird I have never been able to get one. A former co-worker of mine was given one, a brand-new Jeep, a few years back whenever his wife's car had to be worked on at a rival dealership in Jonesboro. I have repeatedly asked for one in the past before my retirement, but one was never available. I will never buy another vehicle from Bayird. More