Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
Paragould, AR
578 Reviews of Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center
I would have to say this was the worst service appointment to date. With an appointment for an oil change and tire rotation, I expected to be there at least an hour (this has been about the norm appointment to date. With an appointment for an oil change and tire rotation, I expected to be there at least an hour (this has been about the norm for them), but 2-1/2 hours is not acceptable especially considering they did not even compete the tire rotation. Since my last three vehicles have been purchased at this location, I have allowed them to service my vehicles, but I believe I am done. More
This dealership has continued to deteriorate with its customer service. They are difficult to deal with in all facets of business whether sales or service. customer service. They are difficult to deal with in all facets of business whether sales or service. More
Very pleased. Got me in and out quickly with great service. Very impressed with the time spent explaining the service. Got me in and out quickly with great service. Very impressed with the time spent explaining the service. More
Staff was friendly but I waited on hold over 15 minutes and still didn't get to talk to an advisor in the service dept. Someone else answered and spoke again to me. My car was there for 2 weeks. When I and still didn't get to talk to an advisor in the service dept. Someone else answered and spoke again to me. My car was there for 2 weeks. When I called at day 13 asking about my parts, I was told then they could get an aftermarket part and it would be there next morning. It was frustrating that we could've gotten that part DAYS prior. I had to borrow a car due to no loaners available. Again, everyone I talked to was friendly, but the part issue was frustrating. More