Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

Pricing wasn’t explained upfront. Obvious price gouging!!! Was charged $104.95 for $30 worth of atf+4. Was told they had to add a special additive, after researching I discovered that Obvious price gouging!!! Was charged $104.95 for $30 worth of atf+4. Was told they had to add a special additive, after researching I discovered that it does not require an additive and called to confront the service advisor he admitted he lied. Lying to justify theft. Stealing is stealing and if I did this I would go to jail. Theft by deception is also a crime that involves jail. More

Quick service and a good job! What else can i say? See you again in about 6 months. What else can i say? See you again in about 6 months. More

When I made my appointment, I specifically asked about charges to ensure I would not be blindsided. At no point was I told I would have $150 to pay for diagnostic charges. I am also upset to learn tha charges to ensure I would not be blindsided. At no point was I told I would have $150 to pay for diagnostic charges. I am also upset to learn that the warranty I purchased to cover items not in the extended warranty does not include seatbelt issues. I am still confused on how my auto stop being disabled is due to a seatbelt connector issue. The connector issue did not start until weeks after the auto stop issue. More

Service Dept. always comes through with a smile and great service! They got a real nice portrait too! always comes through with a smile and great service! They got a real nice portrait too! More

Service manager called and told me my quote to do the work would be around 1,250 or so dollars. I told him go ahead. He called back a short time later and said I needed fuel filters which was approximate work would be around 1,250 or so dollars. I told him go ahead. He called back a short time later and said I needed fuel filters which was approximately 230 but he was already in there so no labor charge. I told him to go ahead. I went to pick up the truck and it was over 1,900 dollars. He was on speaker phone with myself and my boss when he started the first number(1250+-) and that’s what made us agree to the work. When confronted he said original number was 1,560+- which is not true because we probably would not have agreed to the work and just done it ourselves. Not a good way to get repeat customers. We own 3 ram Cummins trucks and ford is looking better every day. More

The service dept is awesome. Professional, understanding, and treats me like VIP, not just another number. I recommend this place to everyone. Professional, understanding, and treats me like VIP, not just another number. I recommend this place to everyone. More

Great service as usual. The employees are personable and professional. I always look forward to coming in. The employees are personable and professional. I always look forward to coming in. More

Very friendly and professional service department and completed repairs to my vehicle in a timely manor. completed repairs to my vehicle in a timely manor. More

Was sent an oil change coupon for 69. 00 and then 15% off that while my truck was in the shop. I notified the service center and brought it with me when picking up my truck on Saturday, b 00 and then 15% off that while my truck was in the shop. I notified the service center and brought it with me when picking up my truck on Saturday, but was charged 94.00. Was told they could not fix it in the computer. I paid it, so I could get my truck out. Other than that, everything went well. More

Trade values were absolutely absurd. Service department charged $400 and issue still happening the net day. When called was told another diagnostic fee would be expected. Service department charged $400 and issue still happening the net day. When called was told another diagnostic fee would be expected. More