Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

Service Manager was great and the work was well done I am glad I purchased my vehicle from Bayird dealership and I would recommend them to anyone glad I purchased my vehicle from Bayird dealership and I would recommend them to anyone More

Excellent service when purchasing the car and repairing an issue covered under warranty. They diagnosed the problem, ordered the parts, and fixed it within a week! Definitely recommend!!! an issue covered under warranty. They diagnosed the problem, ordered the parts, and fixed it within a week! Definitely recommend!!! More

The service department is very knowledgeable and courteous thru the process. They answer any questions I had and took care of all my issues I had. courteous thru the process. They answer any questions I had and took care of all my issues I had. More

Horrible experience, rude, and unfair. I basically had to beg for a rental car after my truck had to go into the shop after only having it a week. Jon threaten to make me pay full price for the rental after beg for a rental car after my truck had to go into the shop after only having it a week. Jon threaten to make me pay full price for the rental after having it a week when my truck was still in the shop. More

Great customer service. I was traveling through their area when the check engine light came on. They got my Ram 5500 in and fixed me up without an appointment. I would certainly recommend them. area when the check engine light came on. They got my Ram 5500 in and fixed me up without an appointment. I would certainly recommend them. More

Oil change and tires rotated Like always got great service on my truck. Phillip takes care of getting me out as quick as he can so I can get back to work. Great place to get main Like always got great service on my truck. Phillip takes care of getting me out as quick as he can so I can get back to work. Great place to get maintained and service. More

Dropped my truck off Monday night for an appointment on Tuesday. Called the service center in Thursday to get an update, I believe Kyle is who I spoke with who was supposed to find out and call me back. Ne Tuesday. Called the service center in Thursday to get an update, I believe Kyle is who I spoke with who was supposed to find out and call me back. Never heard from him. After calling several times the next day, Friday, I finally got through to someone and was told my truck had been sitting there the whole time and hasn't been touched. I was without a vehicle for 4 days and no one bothered to call and let me know that it was just sitting, I could have picked it up tuesday afternoon. Communication is lacking and one person in service can't help in-person customers and answer the phone while checking on vehicle status. More

Disappointed-Poor Communication Skills I had an appointment for an oil change at 1:15 on Tuesday. I arrived at 1:10 waited for 20 minutes for someone to show up at the service desk. They ch I had an appointment for an oil change at 1:15 on Tuesday. I arrived at 1:10 waited for 20 minutes for someone to show up at the service desk. They checked in my vehicle and advised it would take about 30 minutes....2 1/2 hours later...yes, 2 1/2 hours later they still hadn't finished the oil change. No one in the service center apologized for the extensive delay nor did they bother to let me know that it was going to be much, much longer than anticipated. Oil change was way to expensive especially with poor customer service. While waiting I did over hear one of the guys in the parts department telling a female customer that her parts and service on her vehicle was going to be $1200. Based on the conversation she was told by someone in the service department that the repair was only $200. Needless to say, she was not very pleased and wanted an explanation as to why one department was telling her one price and another department was giving her a different price that was quite a bit more. More

Wonderful fast & friendly service. Highly recommend! Always a smile on the employees faces. Very courteous. Clean environment. Large selection of new & used automobiles. I am a forever customer. Always a smile on the employees faces. Very courteous. Clean environment. Large selection of new & used automobiles. I am a forever customer. More

They were super nice! Helped me figure out what was wrong over the phone. Then once I got the vehicle up there they tried their best to get it fixed as fast as they could. over the phone. Then once I got the vehicle up there they tried their best to get it fixed as fast as they could. More