Bayird Dodge Chrysler Jeep Ram of Paragould - Service Center

So my visit was good other then I went for a seat belt problem the ding you hear when your seat belt is off and driving quit working just before my 36,000 mile warranty was up and I made a appointment to problem the ding you hear when your seat belt is off and driving quit working just before my 36,000 mile warranty was up and I made a appointment to be told nothing they could do for it but I did purchase a technology package and was never told there was a $100 deductible which it dont follow under that but warranty is everything to me and I will not buy another dodge. More

We purchased a brand new 2019 Ram 1500 in June 2019. at about 1,400 miles, the vehicle had an issue and had to be towed to the shop. They replaced the rear end axle assembly. Days later, it had the same is about 1,400 miles, the vehicle had an issue and had to be towed to the shop. They replaced the rear end axle assembly. Days later, it had the same issue and was taken back to the shop, but they could not pinpoint the issue. We dealt with this same issue multiple times and for over 6 months before they finally figure out what it was. Once that issue was fixed, another issue occurred and then another issue. It seemed like a never ending situation. I spoke with them regarding trading the vehicle and was told I would not get pay-off even though we basically traded it out right and it had a $14,000 rebate when we purchased it. We ended up trading it at a different dealership and that dealership gave us a fair amount for it. I will say they were usually friendly to deal with. We never had any issues with negative personalities. More

Oil Change Quick friendly work. Explained in detail and good work. Clean shop, clean waiting area, clean restrooms. Free wi-fi. Ended up with discussion and pu Quick friendly work. Explained in detail and good work. Clean shop, clean waiting area, clean restrooms. Free wi-fi. Ended up with discussion and purchased a new vehicle. More

They always try to please. Phillip listens to concerns, and will make things right. He's a good person to work with, a does a great job. and will make things right. He's a good person to work with, a does a great job. More

Great communication Didn’t take too long to get me in Great communication Didn’t take too long to get me in and out Highly recommend to friends & family & coworkers Kept me updated about my car Great communication Didn’t take too long to get me in and out Highly recommend to friends & family & coworkers Kept me updated about my car More

Very thankful I bought my Jeep from this dealership. The major service required of my Jeep was handled professionally and promptly. I couldn't ask for better service! major service required of my Jeep was handled professionally and promptly. I couldn't ask for better service! More

The service was outstanding,all of the staff was friendly and knowledgable. The price was Great also. The restrooms were clean and well stocked.Showroom very nice. Had drinks and refreshments. and knowledgable. The price was Great also. The restrooms were clean and well stocked.Showroom very nice. Had drinks and refreshments. More

They didnt let us know there was a problem with the air conditioner now we have to put 265 dollars to recharge it contract we got extra didn't cover it we thought we got bumper to bumper coverage what are conditioner now we have to put 265 dollars to recharge it contract we got extra didn't cover it we thought we got bumper to bumper coverage what are you going th To do about it More

Got my truck in ASAP and had it fixed very quickly.. always super friendly and very fast on my services. Very satisfied customer.. will be returning always super friendly and very fast on my services. Very satisfied customer.. will be returning More

Awesome service!!! Was on the start of a vacation and got stranded in the town of Paragould, Ak. Had to take my diesel truck in for a def pump that decided to go out. Was on the start of a vacation and got stranded in the town of Paragould, Ak. Had to take my diesel truck in for a def pump that decided to go out. Phillip in Service felt bad for what my family and I were going through and jumped right on it. Had it diagnosed, parts ordered, covered by warranty in just a few hours. I rented a vehicle to finish out my trip, but Phillip still stayed on top of it and got it done the next day when the parts arrived. He even went above and beyond and did 5 recalls I didn't know I even had. Thanks again for the help. Great team and great service!!! More