Bayshore Chrysler Jeep Dodge RAM

They will screw you over Bought a vehicle from them had it 2 months and it has been in 3 different shops due to the "Death Wobble and Death Sway". Sadly they could not fix th Bought a vehicle from them had it 2 months and it has been in 3 different shops due to the "Death Wobble and Death Sway". Sadly they could not fix their own vehicle that they sold to me after having 4 chances to try. They got mad when I said I was bringing my lawyer into it and they kicked us out of the dealership along with my broken down vehicle. It took 3 dealerships to finally get it fixed. How sad that they do not own up to their mistakes. This could have been easily taken care of. I put a good down payment on it and did the extended warranty. They charged me the downpayment for the warranty to fix the Lemon that they sold. They will screw you over just to get money. DO NOT BUY FROM THEM. Nikki Padilla More

Muy buena experiencia, atienden super bien, la vendedora Leslie muy amable y servicial, y muy buenos descuentos en carros nuevos. Me encanta mi Jeep compass 2020 y recomiendo este dealer, si buscas un carr Leslie muy amable y servicial, y muy buenos descuentos en carros nuevos. Me encanta mi Jeep compass 2020 y recomiendo este dealer, si buscas un carro nuevo More

The oldest trick in the book? I found a car online through Autotrader and checked it on their website. I called the dealership first thing in the morning (9am) Saturday and got a s I found a car online through Autotrader and checked it on their website. I called the dealership first thing in the morning (9am) Saturday and got a salesman (either called DJ or JD not sure). I asked him to confirm the price and that they had it in stock still, he said he'd check and call me back. About an hour later I got a call back to confirm they had the car (in fact it was still wrapped in plastic) and that the price was good. I asked for an out the door price and he said he'd get back to me. After that I heard nothing. I called him about noon and was told he was too busy to speak to me but I could leave a message, which I did. No call back at all. Around 1pm I decide to drive over since I couldn't get hold of him so I take the hour long drive to the dealership. I arrive and DJ/JD shows me to his office and asks me to wait a moment. That's the last time we see that guy, he stayed hidden in the sales office for the rest of our time there. He sends in a "sales manager" who says the price online is wrong, there is no dealer discount on the car but maybe I'd like to look at it? Well that was a waste of a day. What's worse? It's now Sunday, and they STILL haven't fixed the price on their website, what a coincidence... I thought most of these cheap car dealer tricks were a thing of the past with the advent of internet competition, but apparently not. More

Customer Service. Great experience tonight with 2 great guys ( Brentley & Obed), both worked hard to get us the best deal. Would recommend to all my friends and family Great experience tonight with 2 great guys ( Brentley & Obed), both worked hard to get us the best deal. Would recommend to all my friends and family. More

Excellent service Brently chaves is a awesome salesman! he's very friendly and patient he goes above and beyond for his customers. He worked with me and husband and hel Brently chaves is a awesome salesman! he's very friendly and patient he goes above and beyond for his customers. He worked with me and husband and helped us get into a 2018 dodge journey. If you're looking for great customer service I definitely recommend seeing brently Chaves More

They sold me a lemon ! Basedon my credit I was told there was only 1 vehicle I qualify for 2017 jeep renegade. At 30000 miles transmission started doing hard shift at 30 m ! Basedon my credit I was told there was only 1 vehicle I qualify for 2017 jeep renegade. At 30000 miles transmission started doing hard shift at 30 moh. After a number if times in service they simply said they coukd not duplicate even thougha known issue. Now at 40000 miles the car burns up all the oil before the 5000 interval and im told its normal. Clearly Ive been taken advantage of. Thankfully I found dealership in Pasadena willing to do fuel consumption test. I will NEVER buy Chrysler dodge jeepor anything. Never had a problem with nissan or toyota More

Great service! My sales rep., Roger Guerra, was very patient and friendly, throughout the whole process. He showed me their inventory and gave options for my budget My sales rep., Roger Guerra, was very patient and friendly, throughout the whole process. He showed me their inventory and gave options for my budget range. More

Excellent purchasing experience Roger Guerra, my salesman, made this an excellent buying experience. He was knowledgeable, very personable, and I purchased exactly what I wanted with Roger Guerra, my salesman, made this an excellent buying experience. He was knowledgeable, very personable, and I purchased exactly what I wanted with no hassle. Would highly recommend him as well as the dealer for a car purchase. Thank you Roger for such a pleasurable experience!! More

Painful experience There is not enough words to explain what has happen to me. Find a place that has some integrity , values and understanding this company don’t have n There is not enough words to explain what has happen to me. Find a place that has some integrity , values and understanding this company don’t have nothing but lies. More

Disgusted with this dealership! 9 days after purchasing a brand new truck I started having transmission issues. I reported it to the dealership but with no lights and codes they said 9 days after purchasing a brand new truck I started having transmission issues. I reported it to the dealership but with no lights and codes they said, “let it break in it will likely go away.” I continued to have problems and 20 days after my purchase having not even making my first payment, still with paper plates, and with 1,183 miles on the engine my transmission was completely shot and I had to get it towed to the dealership. I was given a loaner which also had engine ticks and clinking under the carriage. I reported it to the dealership as soon as I got home and they said, “it will work its way out once I drive it.” Several days after my truck was in the shop and my original truck now needing a new transmission and my loaner making engine noises I was done with Dodge and my peace of mind in buying a new truck from them was gone! I wanted nothing to do with Dodge! I went back to the dealership to express this and return the loaner because I didn’t want to drive another truck that was already having issues. When speaking to the General Manager he asked, “what do you need to be put in for your second loaner?” I said, “a truck.” He said, “why is that?” I said, “because that’s what I bought.” He asked again, “but is there a particular reason you need a truck?” I said, “because I live in the country and if I need to haul something (in the bed of my truck) I can.” He had the extreme poor taste on judgement to say crack a joke at my expense and say, “well that’s why you’re having transmission problems right there!” And laughed. At that point I have never been so insulted and I let him know that joking about my situation was in no way funny. I was given a second loaner and I was on my way. I opened up a case with Dodge to request a buy back. Today as I arrived at work the second loaner started acting crazy the computer screen got stuck and started making noises and was bouncing back and forth with thick lines down the screen, wouldn’t react to any bottoms and did it for 2 minutes before I finally took the keys out of the ignition and opened the door and several seconds later it finally stopped. Bayshore Chrysler Jeep Dodge Ramm this was supposed to be an exciting time but 100% of my peace of mind is now gone. I’m not sure that anyone is my shoes would be happy with their brand new truck purchase needing a new transmission 20 days after the purchase and two loaner trucks with issues. If I have ANYTHING to do with it...I will NEVER be driving a Dodge again when this nightmare is over! More