Bayshore Chrysler Jeep Dodge RAM

Worst service Department Ever !!! I should have read Ric's review of this place before I brought my vehicle here, they have the worst customer service ever, I had to complain many time I should have read Ric's review of this place before I brought my vehicle here, they have the worst customer service ever, I had to complain many times and they didn't even fix my car right the first time, they are too lazy to work with extended warranties, I had to pay out of pocket for a sensor that would have been covered by the extended warranty. They also left my drivers window down while being repaired here while it was raining and water got into my vehicle, Manager Brandon was unapologetic about all my concerns and Dan and Sam were ruid and not helpful at all, I usually don't care for reviewing places but this place is so bad, I feel it is my obligation to fellow man to tell you guys to avoid this place for any repairs or anything that has to do with the shop.. They are rude, they lack customer service, they will not know anything about your car if you try to call them over the phone or return phone calls.. In short what they will make false promises, just to try to get you the answer you want, and then not follow through with any of it. I can't speak for there sales team. More

A great experience Lura Masters was extremely helpful, honest, and made our truck buying experience great! We will definitely be repeat customers. I have never had such Lura Masters was extremely helpful, honest, and made our truck buying experience great! We will definitely be repeat customers. I have never had such a awesome experience from start to finish!!! More

Bayshore IS HORRIBLE I bought a jeep from them in Dec.2016 March of 2017 i needed a engine replacement bayshore service department installed it and here it is June 2017 an I bought a jeep from them in Dec.2016 March of 2017 i needed a engine replacement bayshore service department installed it and here it is June 2017 and I have to get another engine replacement and they expect me to pay it out of pocket there is no way I should have to have 2 engine replacements within 3 months of each other! I am fed up with bayshore and there poor customer service! I hate to take it there but my lawyer will be involved! More

Best salesman I've dealt with I normally don't like dealing with salesmen. I went to look for a new vehicle and had the best experience. I recommend using kellam if your looking fo I normally don't like dealing with salesmen. I went to look for a new vehicle and had the best experience. I recommend using kellam if your looking for a new vehicle. He worked with my wife and I to get the best deal. I know vehicles and he never gave me wrong information. Thank you for all the help More

Great People! Like everyone, I hate going to buy a truck and, before buying here, I've always left the dealership feeling violated. I can't say enough good things a Like everyone, I hate going to buy a truck and, before buying here, I've always left the dealership feeling violated. I can't say enough good things about Jarvis in sales and James in finance. They made buying a pleasure and my wife and I left with a smile on our faces. No buyers remorse whatsoever. They were straight up with us on pricing, no run around, shenanigans, or fees we weren't told about up front. I will always shop these guys first. A+ from me. We even got to meet the owner, who was a great guy, very personable and down to earth. By far the best vehicle buying experience of my lifetime. More

Best salesman ive ever worked with I have never been to a dealership that everything went extremely smooth and the Sales was just amazing. David was very knowledgeable on inventory of t I have never been to a dealership that everything went extremely smooth and the Sales was just amazing. David was very knowledgeable on inventory of the Preowned Side as well as the new. I really needed a new vehicle and the Preowned Salesman (David Heard) helped me through the process step by step instruction and the paperwork I needed to have when i was ready to give up on the search i was given his card by a friend at the bayway dealership and called him and 1 week later i have a beautiful Preowned Charger... More

Horrible Service and Time We have a 2015 Jeep Grand Cherokee Summit that was dropped off 5 days ago for warranty work. One of the issues was that the check engine light had co We have a 2015 Jeep Grand Cherokee Summit that was dropped off 5 days ago for warranty work. One of the issues was that the check engine light had come on, which resulted in an email notifying us to take the vehicle in for service to the powertrain. We scheduled an appointment to drop it off last Thursday morning (April 6, 2017) at 9am. Upon arrival, they told us that they would not be able to give us a rental (even though the vehicle is still under 36k miles) until they could diagnose what was wrong. They then inform us that it might be 7 days before they can diagnose it. Seriously!! I will NEVER buy another Jeep and will definately NEVER take a vehicle to this service department EVER AGAIN. To make things worse, they called and said that there is nothing wrong with it. Hmmm ... so we have the email showing the check engine light had come on, but there is nothing wrong. SO DONE WITH CHRYSLER / JEEP!! More

Service Had 1st oil change Angela was great I also had it detailed, great job it looked very clean the crew did a good job and was a good experience Had 1st oil change Angela was great I also had it detailed, great job it looked very clean the crew did a good job and was a good experience More

I had a great experience with my sells repersenative. My husband and I purchased a vehicle 2/14/2017 from Bay shore Dodge my review would be a 10/10 with my sells representative , it was a smooth proce My husband and I purchased a vehicle 2/14/2017 from Bay shore Dodge my review would be a 10/10 with my sells representative , it was a smooth processes and I recommend it to anyone. It was a short time to complete the process and to call the Nissan Murano, My valentines present . love it!!! I am very pleased with his awesome customer service. Thanks Roger Guerra More

Best car purchase experience 02/06/2017 A. Hadley- My husband and I purchased a 2016 Jeep Compass from Bayshore CJDR Monday and the experience was WONDERFUL!! Our salesperson JC Carter wa A. Hadley- My husband and I purchased a 2016 Jeep Compass from Bayshore CJDR Monday and the experience was WONDERFUL!! Our salesperson JC Carter was so professional, friendly, and just down-right excellent customer service skills. The finance part of the process was just as good as the sale. Barry Dovey was patient, explained all paperwork, and showed great customer service. James Marion is the epitome of customer service !!! I look forward to working with all of them again in the future. Thanks for all of your help !! More