Bayshore Chrysler Jeep Dodge RAM
Baytown, TX
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229 Reviews of Bayshore Chrysler Jeep Dodge RAM
Vehicle Purchase Yes i purchased a vehicle from Bayshore Dodge from Andre McNeal and I am very pleased with it .He had excellent customer service skills and was very h Yes i purchased a vehicle from Bayshore Dodge from Andre McNeal and I am very pleased with it .He had excellent customer service skills and was very helpful.I would highly recoomend to my friends and family Thanks Alicia G. More
Great Andre McNeal, is a great salesman. Gave me 110% of his time. Look forward to working with him in the future. Thanks for your great customer service Andre McNeal, is a great salesman. Gave me 110% of his time. Look forward to working with him in the future. Thanks for your great customer service More
Great Experience My husband recently passed away and I had never shopped for a vehicle on my own... Brad Cormier and Bayshore made the experience so easy. I only had My husband recently passed away and I had never shopped for a vehicle on my own... Brad Cormier and Bayshore made the experience so easy. I only had the car a day when the tire pressure light came on and I found that there was a nail in the sidewall of the tire. Bayshore did not hesitate to order a brand new tire and replace it. I also upgraded to leather interior and again Brad and Bayshore took every step possible to handle my requests very professionally. Job well done. I am very happy and have told everyone I know to be sure and take their business to Bayshore... Ask For Brad!! More
Unprofessional Company I went to purchase a vehicle and was very disappointed in the service and professionalism of not only the sales representative but the management team I went to purchase a vehicle and was very disappointed in the service and professionalism of not only the sales representative but the management team as well. During the process of negotiations the Sales Managers were belittling and disrespectful in their mannerisms when speaking to me. Also the sales representative and management team and I had agreed on a price and signed agreeing to the price and then they backed out of the price agreed. I believe it's unprofessional to agree,and in writing, and not stand behind their word. So if you want a company that will belittle woman, is unprofessional, unreliable and doesn't stand behind their word then buy from Bayshore! More
Sales dept just like any other, but service dept is a joke. If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you c If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you call they will put you on hold, pick up the phone and put it back on hold until it sometimes it hangs up. If you have a problem they will run different people at you to keep you from talking to anyone in charge. If they can find a way to deny a warranty item and charge you for it, they will, justified or not. They don't diagnose problems, they just change out parts until it starts working, and charge you for all the parts, and labor to install them, needed or not. I have done fleet service for over 30 years, and I have never seen a service department like this. Like some of the other posters said, don't walk, run away from this one. More
Shady Dealer Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fix Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fixed the vehicle. I've reported to them Chrysler and the BBB(of course they're not a member). No communication after I told them I wanted the full reimbursement. Run from this dealer, run. Do not stop, do not give them any of your money. Every person I dealt with LIED, zero integrity. Take your business to ANY of the other Chrysler Jeep Dodge dealers in Texas. More
Terrible service!! I can't get anyone from the service department to call me back. I have several recalls I have been trying to get taken care of for over a year but the I can't get anyone from the service department to call me back. I have several recalls I have been trying to get taken care of for over a year but the service department never picks up. When they finally do they hang up without saying anything!! Now I'm having a problem with a 2015 jeep and I can't get anyone to help me!! It's under warranty but all I'm told is wait for a call from the service manager .. oh but they are unable to tell me when I will hear from the service department. Unacceptable!!! They need to be shut down!! More
Not satisfied I was a loyal and faithful customer to bayshore until they fell to honor they word. Totally mislead pay close attention cause they will screw you arou I was a loyal and faithful customer to bayshore until they fell to honor they word. Totally mislead pay close attention cause they will screw you around lies lies lies . I wouldn't recommend no one to go ther ever again. Not to be TRUSTED. 😡😡😡 More
No communication I brought My Jeep Grand Cherokee in to the dealer to have 4 recall items taking care of. They said it would be done by the end of the day. I called I brought My Jeep Grand Cherokee in to the dealer to have 4 recall items taking care of. They said it would be done by the end of the day. I called them later that day, and they told me it now wouldn't be ready till the following day. So I calling the next day to check on a time I could pick it up. I got put on hold, and then I had to leave a message for Angela, and she was suppose to call me back. She never called me back. I called them 3-4 times to try to talk to this mystery Angela to find out the progress on my car, but they sent me to her voice mail every time.. I eventually had to drive out to the dealer to find out if my Jeep was ready to be picked up.. I don't understand why Angela can't make a simple call to there customers. I know one thing, I won't be calling them to schedule anymore maintenance on my vehicles. More
Great Deal! I was very with the price I paid for my Dodge Ram. I actually was looking at another dealership as well, however, Bayshore gave me the better deal! I was very with the price I paid for my Dodge Ram. I actually was looking at another dealership as well, however, Bayshore gave me the better deal! More