Bayside Chevrolet

As a resident of Virginia, buying a car in Maryland, three hours from my home, could have been a very difficult process, however the staff at Bayside and Lisa in particular, made buying my car as easy a three hours from my home, could have been a very difficult process, however the staff at Bayside and Lisa in particular, made buying my car as easy as possible. I have no complaints, and am very happy with how I was treated, and the deal I got by purchasing from Bayside. More

I went to Bayside on advice from friends who have purchased new and used vehicles from their dealership. I had never bought from a dealership, and so had my reservations. Robert Smith was a pleasur purchased new and used vehicles from their dealership. I had never bought from a dealership, and so had my reservations. Robert Smith was a pleasure to work with and was extremely helpful during our review of the used car inventory. Robert didn't try to up-sell me to a more expensive vehicle, but simply listened to what I said I was looking for and made recommendations. Kevin O'Friel and I had quick and easy negotiations, and Janet Poloski brought it all together with the final paperwork and financing options (that beat the already great terms I had brought to the dealership). To top it off, Kevin, Janet, Robert and I were the last people out of Bayside that evening, working out the details and making me extremely happy with my purchase. Thanks for making it a painless process! More

I started a new car search in October. However, I didn't get serious about the search till the beginning of November. I had driven a Ford Focus in the past and had my general mindset on a "Ford". As my Da get serious about the search till the beginning of November. I had driven a Ford Focus in the past and had my general mindset on a "Ford". As my Dad and Stepmother purchased a Chev Cobalt a few years ago, in September while visiting my family in Pennsylvania, we stopped at a Chevrolet dealer and looked around and ended up test driving a Spark. We liked the car, but since it was very new to United States, my husband was very hesitant about it not having any history to it... The beginning of November, my previous car a 2000 Ford Escort (which I owned since new) just had seen its time. Now I had to get down to serious business and find a new car. As much as I didn't want a car payment and the Escort had been with me for 13 years and was a great car, I had to bite the bullet. After testing the Spark in Pennsylvania, while driving by Bayside Chevrolet, I decided just to stop in and see if they had any info on the Spark. At that point in time they did not have any in stock. I spoke with Nancy and she was very helpful and called me as soon as one came in. My husband wasn't quite ready to go car shopping yet, so time went by other events took up our time that needed attended to then the Escort was really on its' last leg and we had no choice. Nancy kept in touch with me from time to time to keep me posted on vehicles coming into the dealership. I started my search. I went back to Bayside to speak to Nancy. She wasn't available at the time and I was referred to Lisa. Lisa was just as great as Nancy. I ended up testing the Chevrolet Cruz ECO which I feel in love with. I didn't need to test anything else. But knowing my husband, we would need to do our homework. So I left the dealership with plans on returning with my husband. We went back and tested the Cruz, a Sonic and a Toyota Corolla. My final decision was the Cruz. We had a specific window of what we wanted to pay and our monthly payments. Lisa and the dealership worked with us to meet these specifications. It was a win/win for both of us. They were not pushy, and were not the stero type typical "car salesman". They were very patient, willing to work with us and professional. More

We went to this dealer with a specific request for a very specfic vehicle on Friday November, 30. We had been talking to Andrew via email and were told to ask for Kevin O'Friel when we arrived. We got ther specfic vehicle on Friday November, 30. We had been talking to Andrew via email and were told to ask for Kevin O'Friel when we arrived. We got there, were introduced to Kevin and he promptly said, "I'm Kevin, you can work with Nancy." We then had to tell Nancy everything all over again and then we were told that the vehicle we wanted didn't exist. We insisted that it did and in an effort themselves right, were shown information on a different vehicle (not the which we requested.) After a little while, we were showen a "dealer ticket" and asked if this is what we were looking for. We said yes it appeared to be. We were told they would do a dealer exchange to get the vehicle we were requesting. After finally getting the information and pricing correct, we waited for 5 hours to speak with fianancing. The appointment with fiance took less than 15 minutes. We left a deposit with an understanding that the check would not be cashed until we had taken delivery of the vehicle. We were called on Saturday and told they were unable to get the vehicle until Monday. On Monday evening we went to look at the vehicle. The vehicle did not have an entertainment center, which was requested. We told the dealer that it was our understanding that this was included on the vehicle. We were then told that the missing entertainment center was not their fault, but our fault as they showed me the "dealer ticket." I indicated that I don't read "dealer tickets" everyday and didn't really know what it was they were showing me. In addition, they showed me about 5 dealer tickets that day including some on the wrong vehicle. I told them that I was willing to take the vehicle, but was no longer agreeable to the price as it was missing an item that I was under the impression was included. They told me they were unwilling to lower the price and there was no way I could ever get a better price. I then requested my check back as I was no longer wanting the car. I was told they had cashed my check and was told they had to cut me a check. After an hour and a half wait, they came back and said they were unable to give me my money back and that I needed to return in the morning. My husband went back the next day and was told the check was cashed as "the deal was completed." We explained that we never took possession of the car and were told the check would not be cashed until we had taken possession. Mr. O'Friel said the incident was our fault because we did not read the "dealer ticket" properly. We told him we were still willing to take the vehicle, but requested he lower the price by $500 due to a lack of an entertainment center (which retails for 1200). He refused saying he was unable to do this. He again reitereated that he was unwilling to refund our money and that we had to put a stop payment on the check.I have never had such an experience with a dealer and was very dissatisfied. Yesterday, to make matters worse, I received a thank you for your purchase letter and a dealer rater survey FOR A VEHICLE I DIDN'T EVEN GET!!! More

We went to this dealer with a specific model in mind after finding it on their website. From the moment Nancy took us on our test drive until the moment that we drove our new Equinox home, we were treat after finding it on their website. From the moment Nancy took us on our test drive until the moment that we drove our new Equinox home, we were treated with friendliness and respect by everyone. Nancy was very informative without being overly pushy like other dealership employees have been. Next time I am in the market for a vehicle, Bayside will be my first stop! More

We went to Bayside after having a very bad experience at another Chevrolet Dealer and we were immediately greeted with a very professional attitude, very friendly and personable. I was looking for a specifi another Chevrolet Dealer and we were immediately greeted with a very professional attitude, very friendly and personable. I was looking for a specific truck which was no longer available, Lauren immediately took us to Grant, who went out of his way to do an all out search for our specific request. I went in with a budget and no intent to spend any additional money. He showed me the great offers that Chevrolet had to offer on a more expensive vehicle and explained it to me very professionally. Although this was out of my budget, he worked with me to make it affordable. He gave me a deal I could not refuse. I am very happy with the service that they have provided us with. Will go back for my next purchase which will be very soon. More

From the very beginning of my asking if they had a Corvette in stock, to the ordering and delivery, the staff at Bayside was very patient and knowledgeable about the product and kept me fully informed Corvette in stock, to the ordering and delivery, the staff at Bayside was very patient and knowledgeable about the product and kept me fully informed of all the milestones. Grant, the sale manager was extremely easy to work with and was determined to gain my business and meet my budget requirements. It was a very enjoyable experience and I would recommend Bayside Chevrolet to anyone interested in a car or truck. More

Paul did a very professional job while handling the sale. The fact that the dealership was under staffed made things a bit challenging and upsetting on my end. The issues that upset me personally were not in The fact that the dealership was under staffed made things a bit challenging and upsetting on my end. The issues that upset me personally were not in Paul’s control. If anything he helped the situation. More

great experience best local dealer to work with they are hassle free and will help you get any and all incentives as well as generous financing are hassle free and will help you get any and all incentives as well as generous financing More

Very thorough going over vehicle operations,finance options, & extra services available for purchase. Follow up on our over all purchase satisfaction was quick and thorough. options, & extra services available for purchase. Follow up on our over all purchase satisfaction was quick and thorough. More