Bayside Chevrolet
Prince Frederick, MD
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Joe, Trevor and Grant were all very helpful, honest and were willing to work with me to get me what I wanted at a price that I could afford were willing to work with me to get me what I wanted at a price that I could afford More
Working with Nancy was a pleasure. She was very helpful no nonsense. The manager that worked with us was great also. We will definitely be back again. no nonsense. The manager that worked with us was great also. We will definitely be back again. More
There was no pressure, no false "games" to get actual cost of the new Prius. Karen kept us informed. She was friendly and helpful and sincere. Usually the financing process is the most difficult actual cost of the new Prius. Karen kept us informed. She was friendly and helpful and sincere. Usually the financing process is the most difficult but not so with Jeff. We had planned on financing thru USAA but Jeff made it so easy we quickly changed our mind and decided to finance thru Toyota. The rate was better and Jeff's flexibility with the paperwork left us amazed. We had down payment money that was being transferred and not immediately available. No problem! We drove the new car home on a Friday and returned the following week with the down payment and financing paperwork. In past car buying experiences we have felt "tricked" and had to haggle about the price of the car and to wait hours to get trade=in value. This experience was just the opposite. Karen helped us decide which Prius was our best choice and pursued the specific car we chose. Once the order was placed she kept us informed about the expected arrival. The overall friendliness of everyone was wonderful. More
From start to complete sale and beyond excellent customer service provided by Karen and sales manager(Steve). Service department provided very prompt and quality service. Thanks, Pravin service provided by Karen and sales manager(Steve). Service department provided very prompt and quality service. Thanks, Pravin More
I went in for an "emergency" buy, having just lost my car of 9 years. I had been turned down by other dealerships who either didn't want to give me financing or didn't want to talk to me because lost my car of 9 years. I had been turned down by other dealerships who either didn't want to give me financing or didn't want to talk to me because I wanted an inexpensive but good used car. As soon as I got out of my car I was greeted by a friendly sales person, who understood exactly what position I was in. She listened to my story and immediately agreed to checking on financing first so we went in and I met another sales person (the manager I believe). He also listened to what I had to say and also understood. Nobody tried to talk me into anything and nobody made me feel like a second class citizen even though I did not come in with a lot of money. They were even understanding about how I felt about losing my favorite car! It was a totally pleasant experience for my whole family - they waited while my husband and son came up from home to help make a decision and didn't object in the least. I will definitely recommend them to others, and they will be my first stop next time I am in the market for a car - new or old, planned or not. More
They had the car I wanted on the lot. Threw in the after market wheels. All in all, the service and experience was good. Twenty five. You make it very hard to answer this servey. If I get a bunch of adverti market wheels. All in all, the service and experience was good. Twenty five. You make it very hard to answer this servey. If I get a bunch of advertising crap as a result, I'm going to be pissed. More
Our sales associate was very friendly and knowledgeable. All of the associated we worked with were helpful and friendly. The dealership was able to locate our car after realizing they didn't have one in th All of the associated we worked with were helpful and friendly. The dealership was able to locate our car after realizing they didn't have one in the color we choose. The entire process only took a few hours, from test driving to getting the keys and driving off. It was a very pleasant experience. More
The visit to the dealership was fantastic. We stopped by on 7/11/12 to begin the research process for our next new car purchase (anticipated to be in 4-6 weeks). We originally were looking at the RAV4 beca on 7/11/12 to begin the research process for our next new car purchase (anticipated to be in 4-6 weeks). We originally were looking at the RAV4 because of mileage. My husband is a very broad shouldered person and I was concerned about the comfort of the two of us in the front seat of the RAV4. The shoulder space was actually very good, but the knee space was a problem for him. Because of this, we decided to look at the Venza. We test drove a Venza that night but did not have time to test drive the LE FWD version. We came back the next morning and met with Kory again. He had the LE all ready to go. We test drove it and then talked with the sales manager about the price, because my husband works for a company that is a Toyota Preferred Partner. The sales manager was very good at his job. Because of the 0% financing and the $1000 cash back, we decided to go ahead and make the purchase today. We would definitely recommend this dealership and make every effort to use local businesses! It doesn't hurt that we use the service center here to service our 1997 Toyota Tacoma and our 2004 Camry (with 225k on it). More
Had a great experience with buying our new 2012 Tahoe from beginning to end. No hard sales tactics , listened to our requirements and has followed up with us since to make sure everything is ok from beginning to end. No hard sales tactics , listened to our requirements and has followed up with us since to make sure everything is ok More
Price, I marked as good. How does one really know for sure when dealing with a car dealership that anything you purchase is a great price? The only recommendation I would make: After the purchase we re sure when dealing with a car dealership that anything you purchase is a great price? The only recommendation I would make: After the purchase we received 3 different letters in the mail, i.e. manager, car sales person, and service department. My suggestion is to include a business card in the letters. I will keep a business cards, but not the letters. Just a thought. The title is in the name of Charles Edwards, because he took the loan out. We were told my name could not go on the title without being on the loan. I did not want to be on the loan. However, the car is totally for me, Linda Violante. I am the person to contact and will be the person that drives the vehicle and the person answering the survey. Since I was there for the entire transaction. More




