Bayside Chevrolet

I purchased a certified pre-owned vehicle on June 22. The car was returned to the service department on June 28 for the installation of a remote start. Also, it was at this time I informed the service d The car was returned to the service department on June 28 for the installation of a remote start. Also, it was at this time I informed the service department that the on-star system reported an emissions problem and the fact that all the tires were low especially the left front tire. No one called me on June 28 or 29th to inform me as to the status of my vehicle. When I called late afternoon on June 28 I was told that they had gotten busy and did not get to my vehicle. Again, no one called me on June 29. I called the service department and spoke to Taby Hower who was uncertain as to the status of my vehicle but stated that she would call me on June 30 when the vehicle was ready. She did not call me on June 30th. I stopped by on June 30th and the car happened to be ready. I advised my salesperson Luisa Trembley about my problems with the service department and she assured me that Ms. Hower would be on it and be responsive. On July 2 the check engine light came on and the remote start would not work. When I looked under the hood I noticed that the windshield wiper fluid tank was empty and there was no anti-freeze in the overflow tank. I took the vehicle in once again and the service manager Taby Hower promised she would call me on Thursday, July 5 to lt me know the status of the vehicle. She did not call. I am so frustrated with the non-responsiveness of the service department and have no confidence in them nor the vehicle. More

Both sales person and the finance manager were easy to deal with. The negotiating went well and all parties were happy with the final price. Based on this experience we would back to dealer. deal with. The negotiating went well and all parties were happy with the final price. Based on this experience we would back to dealer. More

I must say several years I dealt with Bayside Chevrolet and was dissatisfied with their service. So much that I didn't want to go back. My family experienced the same. I was reluctant to go to them agai and was dissatisfied with their service. So much that I didn't want to go back. My family experienced the same. I was reluctant to go to them again this time, however, things have completely changed. I totaled my vehicle on June 8th, when a woman struck me from behind. It was time sensitive to get another vehicle and because I work in DC and a single mother, I did not have alot of time to sit in a dealership. Jim Denison and Harry worked everything out over the phone and when I got there at 5:15 pm, Joe Loyd and Jim Denison took care of me from that point and had everything ready for me, from the paperwork to the car. At financing I was straight and to the point and so was Jeff Barley. Hard to believe I was out the door at 6:30pm. I couldnt ask for me. Thank you Bayside! Keep up the great job! Tammy Parker More

Karen was recommended by her boss. I had asked Paul in service for a recommendation and he spoke with her boss. She was very helpful and was willing to take as long as I needed to do the test driving and service for a recommendation and he spoke with her boss. She was very helpful and was willing to take as long as I needed to do the test driving and was extremely helpful on my final decision. She was well versed on all 3 vehicles that I was interested in and even brought to my attention additional vehicles that might interest me. Karen was very friendly and treated me with the utmost respect. I will think of her when I am ready to purchase another new Toyota. More

My sales person was truly the reason that I went with this dealership. I found that at other dealerships, the sales associates didn't really know what they were selling...they were just trying to make ot this dealership. I found that at other dealerships, the sales associates didn't really know what they were selling...they were just trying to make other dealerships sound worse than theirs. Let's face it, I'm the consumer, let me decide who is best. However, at Bayside, Luiza Trembley, she knew the product...and the process. True professionalism(and none ot that tasteless rhetoric about other dealerships)is what I received and I have nothing but accolades to say/give. More

We chose Bayside because we wanted to support our local business if at all possible. Our salesperson Jamie Walton was helpful, informative and addressed any issues that came up. The most influential part business if at all possible. Our salesperson Jamie Walton was helpful, informative and addressed any issues that came up. The most influential part of the deal was that we received a good trade-in on our purchase of a used vehicle. And, a guarantee of any repairs or issues for a few months after purchasing the vehicle. That did happen and the problems were minor and repaired quickly. Now that's how to run an honest business. Hats off to Bayside for fairness and integrity. We would highly recommend. More

Luiza greeted me the moment I entered the car dealership and introduced herself with her beautiful smile and lovely European demeanor. I had done my research before I even came to Bayside, so I knew what I and introduced herself with her beautiful smile and lovely European demeanor. I had done my research before I even came to Bayside, so I knew what I was going to purchase: I saw that pretty white gold 2012 Equinox in the parking lot and after a quick drive knew that it was mine. Luiza explained all of the options and features in a thorough and knowledgeable manner. What I appreciated was her sincerity, absence of pressure and understanding of the products that the company sells. I finalized the vehicle purchase for a super price of $25223 (taxes and tags included)in two fret-free hours and drove home happy. Thank you, Luiza. I'd buy my next car from you! More

This dealership was by far the best one I went to in Maryland. I was use car shopping for 2 weeks and ran into many use car salesmen who were not too genuine. Joe was genuine and I appreciated his busin Maryland. I was use car shopping for 2 weeks and ran into many use car salesmen who were not too genuine. Joe was genuine and I appreciated his business. More

This is the third vehicile we have purchased from Bayside Toyota. Their service has been great in the past and I believe with the crew they have, it will continue. Karen was exceptional in helping us find Toyota. Their service has been great in the past and I believe with the crew they have, it will continue. Karen was exceptional in helping us find a car and the sales manager went out of his way to be helpful. I would not hesitate to recommend this dealership. More

I recently purchased a 2012 Chevy Sonic from Bayside I recently purchased a 2012 Chevy Sonic from Bayside Chevy Toyota Scion, and found buying a brand new car to be much easier than one could ever expe I recently purchased a 2012 Chevy Sonic from Bayside Chevy Toyota Scion, and found buying a brand new car to be much easier than one could ever expect. All thanks to the employees at Bayside. Robert never gave me the impression that I had to purchase a new car from the dealership; I was never pressured into a car that I did not want. Though Robert worked at the Toyota dealership on the lot, he was very sincere and helpful, when I had questions about the vehicle, even if he didn't know the answer, he would find out and answer my questions promptly. Grant was able to find the exact car I wanted and delivered expeditiously. Grant Williams ensured my satisfaction at my convenience not his. Trevor Bollhorst was very helpful, he explained all of my financial options and future so I was able to understand and not feel as if I was two years old. Overall my experience at Bayside Chevy Toyota Scion was painless and enjoyable considering how potentially horrible buying a new car could have been. The folks from Bayside can expect my business for a very long time and my recommendation to family and friends interested in purchasing a vehicle in the future. More