Bayside Toyota

I stopped at Bayside Toyota to look at the 2012 Highlander & was greeting a few minutes later by Nate Peck, Sales Associate. He introduced himself and we proceeded to discuss the vehicle, options, Highlander & was greeting a few minutes later by Nate Peck, Sales Associate. He introduced himself and we proceeded to discuss the vehicle, options, safety, etc... We went for a test drive, which sold me on the vehicle. Upon returning from the test drive, Nate took the time to show me the many features of the vehicle. I then went inside and was introduced to Steve Thompson, General Sales Manager to discuss price, pretty much no haggle. Was informed of the zero percent financing, which I was aware of, and/or other incentives. At no time did I feel pressured. Returned later that week with my husband, took another test drive and made our decision. Everyone at Bayside was very helpful and easy to deal with and truly made this purchase enjoyable. After the purchase, Nate followed-up with phone call ensure all was good. More

Mike Paolino asked what I was looking for in a new car. He listened to my description of my driving habits and was so knowledgeable about the Prius and its features that I felt confident that I could get t He listened to my description of my driving habits and was so knowledgeable about the Prius and its features that I felt confident that I could get the car that met my needs without additional features. I was extremely pleased with the amount the dealership gave me for trading in my 2003 Corolla, which I also bought new at Bayside and thought I got a good deal. At Bayside, they listened and they negotiated a fair price for the trade in, so I got the price I wanted for the Prius I wanted. Their service is excellent too. I took my Corolla to Bayside for most service despite the fact that I have to drive 40 miles out of my way to do it. I plan to continue that practice for my Prius. More

I have purchased 8 new vehicles. This was BY FAR the best experience I have had. Everyone I worked with was friendly and did not try to play games like other dealers. I would gladly recommend someone to this experience I have had. Everyone I worked with was friendly and did not try to play games like other dealers. I would gladly recommend someone to this dealership and to work with Robert! More

After visiting another Toyota dealership in Southern Maryland and walking around the lot for 30+ minutes and not receiving any acknowledgement of even being there, we chose to drive 40 minutes to Baysid Maryland and walking around the lot for 30+ minutes and not receiving any acknowledgement of even being there, we chose to drive 40 minutes to Bayside where upon exiting our trade in, we were promptly greeted by Robert Smith (I prefer to have the opportunity to tell a salesman that I am just looking as opposed to being completely ignored). We told Robert what we were looking for and he showed us and explained the package options available. Once we chose our vehicle, the dealership promply arranged for a dealer trade with another dealership and had our new purchase ready for delivery in under 24 hours. Robert Smith was very knowledgeable of the product line we were looking for, patient with our questions and demands, and even had a sense of humor making the buying process more relaxing and enjoyable. I feel that due to his knowledge of the vehicle we were looking for, we couln't have received a better deal or better experience. I would highly recommend that anyone looking for a Toyota or Scion at least visit Bayside Toyota Scion in Prince Frederick Maryland. More

In the beginning we had a misunderstanding. I did not get the color or model that I wanted. The owner made it all up to me by giving me a longer warranty. I was very grateful for this and so I can only get the color or model that I wanted. The owner made it all up to me by giving me a longer warranty. I was very grateful for this and so I can only say that in the end I left very happy. I learned a lesson, however. The next time I will WAIT until what I really wanted comes in. I was told by the sales person, Mike, that the color I wanted would never come in. When I went back a week later, there were three white cars on the lot for last. So that made me very sad. I took the grey car the week before and didn't really ant a grey car. But like I said Steve, the manager made me a happy camper in the end. More

First of all, even over the phone, the customer service was superior to other dealerships. Our salesperson Mr. Heffner was professional, patient and outstanding. The financial services dept was also friend was superior to other dealerships. Our salesperson Mr. Heffner was professional, patient and outstanding. The financial services dept was also friendly and helpful, and clear in their explanations. The dealership worked with me to get me everything I wanted at a price I could afford. I'm so happy with my new prius! More

Mr. Smith assisted me with my purchase. He was able to answer all my questions promptly. He made sure that I was satisfied with my purchase. He was very professional and friendly. If Mr.Smith was not a answer all my questions promptly. He made sure that I was satisfied with my purchase. He was very professional and friendly. If Mr.Smith was not available to help me, he made sure that one of his colleagues was available to help. I would purchase another car from Mr. Smith and Bayside Toyota. More

I Was looking for a small car in the 20k range, and I went to multiple dealerships but I finally decided to buy from Bayside in Prince Frederick. The sales representative who worked with me was Robert S went to multiple dealerships but I finally decided to buy from Bayside in Prince Frederick. The sales representative who worked with me was Robert Smith, and I was very impressed with him! Going through the process with him was easy and i never felt pressured. Mr. Smith was so friendly and helpful. I also appreciated the prompt replies to all my emails, with thorough answers to all my questions. This was handled by Mr. Harry Nguyen. I would rate both of these representatives 5 stars! More

this will be my dealer for life!!everone one was so nolagable and very nice. we will recomend our family and friends.Thnks for a great experiance nolagable and very nice. we will recomend our family and friends.Thnks for a great experiance More

The first reason we chose this dealership is because of the location near our home (8 miles). As we entered the showroom we were greeted by a friendly and knowledgeable sales representation, Karen Gardine the location near our home (8 miles). As we entered the showroom we were greeted by a friendly and knowledgeable sales representation, Karen Gardiner. We wanted to test drive two vehicles. Karen was quite accommodating for our test drives. She shared information about both vehicles, and allowed us to make a decision that was appropriate for us. At no time did we feel pressured or in any way obligated to purchase a vehicle at this dealership. That influenced our decision greatly. The entire process from start to finish was much better than we have experienced at other dealerships in the past. It was quite pleasant and we would certainly recommend Bayside Toyota and Karen Gardiner to our friends and family. More