
Bayside Toyota
Prince Frederick, MD

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Robert Smith was polite, courteous, friendly, and helpful towards us and knowledgeable about the vehicles. He listened to what we wanted and then helped us find the perfect car for our family of 4 (plus 2 do towards us and knowledgeable about the vehicles. He listened to what we wanted and then helped us find the perfect car for our family of 4 (plus 2 dogs). He was patient and did not rush or pressure us. The general manager, Steve Thompson, was also very helpful and knowledgeable. A few neighbors have purchased cars from this dealership and they have told us good things about the people and the cars there. We do not buy cars very often (the one we traded in was an 8-year-old Saturn and our truck is 13 years old); so before going to the dealership, we were dreading the process. But when we went and met Robert, we were pleasantly surprised and found the experience quite positive, and now we have a fantastic new car (Venza) parked in our driveway! Also, one of my neighbors told me that when the car that she purchased from Bayside Toyota had trouble, they were easy to work with, repaired the car, and even gave her a loaner. They are like a no-hassle, no-pressure Saturn dealership. I would highly recommend Robert Smith at Bayside. More
My fiance and I went in only to inquire a car with no plan on purchasing a vehicle until May at the very least. However, once we met with everyone, took a test drive, and were offered a very incredible d plan on purchasing a vehicle until May at the very least. However, once we met with everyone, took a test drive, and were offered a very incredible deal - we realized that we could not leave without the car we chose. Everyone worked hard to make sure that we would get the best deal ever. Everyone was friendly and very personable. We left with our new car knowing that we had the best deal ever. We plan to send the word out about this dealer! More
Karen Gardiner made the car buying experience easy. She did not rush me and encouraged me to figure out what I really wanted in a vehicle. She cheerily went on test drives with me. When I told her I wasn did not rush me and encouraged me to figure out what I really wanted in a vehicle. She cheerily went on test drives with me. When I told her I wasn't going to be ready to buy for a year, she accepted it and did not harrass me. She still took the time to tell me about the vehicles I was interested in. When I decided to buy a car after only a month, I came in and she completed all the paperwork very quickly. The dealership was great in that they did not make me wait forever like some dealerships when I was buying my Toyota. We reached agreement on the final price quickly and the price was what I wanted to pay. I felt relieved to not have to sit around for hours while management decided on the final price. Management negotiated very quickly to a fair price. For this reason alone, I would go back to this dealer the next time I buy a car. More