
Bayway Chevrolet
Pearland, TX

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3,954 Reviews of Bayway Chevrolet

At least they are trying I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and to I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and told them what I was looking for and they looked to see what they could do. They showed me a Buick SUV and swore that is was clean inside and out. Everything worked great. I said OK great, put a deposit down on the car so it could be put on the do not sale list and came back on Saturday to do paperwork. I showed up Saturday and it took much longer to do what needed to be done and I had to get the family to a wedding. They were gracious enough to let me take the car to the wedding and come back on Monday to finish the paperwork. Monday came and I was told everything is good to go just come in and sign. I get there and had to wait again over an hour to talk to the finance people. We went through the paperwork where I found out I could not get an extended warranty like I asked and then we were told oh by the way need proof residence before moving forward. I asked why was I not told this before coming and I got an answer of I am sure why you were not told. After scrambling and the use of modern technology, I got what they needed and was given a piece of paper that is conditional contract for the care depending on financing. As we (me, my wife and the salesperson) were going back over to the used car section of the dealership, I started the car and it died. I told my salesperson that this needed to be looked at because it does it all the time. I felt that my comment was kind of put on the back burner and I was just expected to deal with since the car was used. As I was driving home for the day the car died again while trying to start it and then halfway home the anti-lock brake warning light turns on. the brake act kind of funny the rest of the way home. The next day same issue with the car starting and I am off to work on the way home the anti-lock brake issue happens again and I call to let them know. I was told to bring it in so they can look at it. This is the part where they are trying. They replace everything with the front brakes and I was told they put a new fuel pump in the to see about fixing the problem with starting up. Meanwhile I get other email stating they need more paperwork for the lender out my car that was totaled. I asked why they need the information and I thought that was a done deal since I signed a contact and was told we mail you the paperwork. I got a general answer about why they need it and was referred to a financial person. I called the financial person to see if what I had would work and I have yet to hear back from the financial person. Here is where my frustration comes in. I bought my last car from this dealer and my family has bought 3 or cars from them as well. we are repeat customers and it the hoops I am having to jump through are crazy. While I am working on buying another car from them I have my second car in the shop to get AC work done. They were pretty good about getting it done , but I got the car back and my back windshield wiper and my traction control buttons do not work on the dash. I now have to take that car back so they can fix it. Now form my point of view, between the down payment on the used car and the AC work done. I have spent over $7,000.00 and I have two cars that still have issues. The Traverse that the windshield wiper does not work and the Buick that still dies when you turn the car over. It seems the fuel pump did not fix the issue. At this point I am looking to get my $5,000.00 down payment back so I do not have to deal with them. Ryan Morris More

Satisfied Customer I went in expecting a disappointment and was pleasantly surprised to not be. This was my first time purchasing a vehicle on my own & many of my quest I went in expecting a disappointment and was pleasantly surprised to not be. This was my first time purchasing a vehicle on my own & many of my questions were answered. I am very pleased with how smooth everything went. Thank you Andre! More

Perfect Sales Experience Hands down the easiest car buying experience I have ever had. Chuck was very knowledgeable about the vehicles and very helpful in finding the exact ve Hands down the easiest car buying experience I have ever had. Chuck was very knowledgeable about the vehicles and very helpful in finding the exact vehicle in a price range I was looking for without the pressure and games you get from sales people at other dealerships. Tiana, the technology expert, was very patient in explaining how to use all the new technology in the vehicle and made sure you understood it all before you drove away. Very helpful. More

Friendly and professional Everyone at this dealership was extremely friendly and ready to help. Andre was especially helpful and attentive and made sure every question and con Everyone at this dealership was extremely friendly and ready to help. Andre was especially helpful and attentive and made sure every question and concern was addressed throughout the car-buying process. I would strongly recommend Andre Ward to someone looking for a new truck/vehicle. More
Great service Sam was great!!! He was friendly and very helpful and found us the perfect vehicle for the price that fit purification budget. Would definitely be ba Sam was great!!! He was friendly and very helpful and found us the perfect vehicle for the price that fit purification budget. Would definitely be back when we purchase our second vehicle. More
Buying Corvette Strickland Chevrolet is a very good dealership to do business with. There are very polite and very knowledgeable about the car buying process. When I Strickland Chevrolet is a very good dealership to do business with. There are very polite and very knowledgeable about the car buying process. When I buy another vehicle down the road, I will very likely do business with them again. More
excellent service Had my vehicle serviced at Strickland service department, cannot say enough about there great service. John Patterson and Joey, helped me in and out, Had my vehicle serviced at Strickland service department, cannot say enough about there great service. John Patterson and Joey, helped me in and out, without having to miss work. More

"Most Enjoyable Experience" "Enjoyable Experience" Couldn't be happier with the attitudes, friendliness, and overall treatment that we received at Strickland Chevrolet yeste "Enjoyable Experience" Couldn't be happier with the attitudes, friendliness, and overall treatment that we received at Strickland Chevrolet yesterday. It was just like being with old friends. My wife and I just decided to stop by Strickland to see what they might have sitting on the lot. Both of us have been burning up the computers and just trying to find that one special deal that we were looking for. Well, after meeting and explaining exactly what we were looking for to Mr. Terry Scott, our Sales Representative,, we took a walk around and there it was ...... that just right truck that we were hoping to find but didn't really expect to. Like I told Terry, "Sometimes it seems like some things are just meant to happen. That truck is exactly what I wanted and now if we can strike a deal, I'll be signing some papers just as quick as I can write." Terry took us over to see Mr. Trever Schumann, the Finance Manager, who was, despite a serious allergy problem, was just as nice and cordial as Terry had been, To make a long story short, something that my wife says I'm not very good at, with only a slight bit of bargaining back and forth, trade was closed and deed was given and we were all set up to go home in a new truck that we really had no intention of buying yesterday. After all, we were still looking, not buying. All I can say is the treatment that we received, the truck and the deal were everything we'd hoped for and we, especially me, just couldn't say "No" I've always believed that when something's right ...... it's just right so go for it! Before closing, I have to extend a special thanks to Tiana Covington, Certified Technology Expert for showing us all of the gadgets, bells, whistles and that we'll do our best to learn. Thanks to everybody at Strickland Chevrolet in Pearland for making this a truly enjoyable experience. Sorry if I got too wordy, like my wife says, but I'm truly happy about the deal, the truck, and the new friends that we made. Our very best to you. Thanks so much! Gene and Barbara Sanders . More
excellenet i really enjoyed my tome here and sam was great to work with. i will refer everyonw inknkw here. they make things easy and fast i really enjoyed my tome here and sam was great to work with. i will refer everyonw inknkw here. they make things easy and fast More
Sales review I walked in today not knowing what to expect due to a bad experience before. Met Sam Cortez and changed everything around such a nice man. Will defini I walked in today not knowing what to expect due to a bad experience before. Met Sam Cortez and changed everything around such a nice man. Will definitely refer others to him. Thank you for your kindness More