
Beach Ford
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very disappointed in my recent service at Beach Ford. The service manager and service rep were great and really worked with me. However, after being a loyal Ford customer the past 20 years, I will Ford. The service manager and service rep were great and really worked with me. However, after being a loyal Ford customer the past 20 years, I will find it hard to ever purchase a Ford again nor will I ever recommend a Ford to anyone in my network looking for a vehicle at this point. I spent $17,800 over 5 visits to the Beach Ford Service Department in 5 months to correct the same issue. After my last visit, I did get a rental car for free (thank you) and had that 90 days. My F-150 was in good condition and I take care of my vehicles but spending almost $18,000 with ~78,000 miles on an 8 year old vehicle is ridiculous. I specifically bring my vehicle in to the dealership service knowing I will pay a little more probably but that the job will get done correctly and the first time. It took 5 times and almost $18,000. I hope the owners at Beach Ford know their service department people are good customer service wise but there overall end product after 20 years of a loyal Ford customer is gone. I want to purchase the new Bronco but will go no where near a Ford again knowing the potential to pay tens of thousands of dollars for service after a few years. More
I needed quick service for my f150, I am from out of the state and they got me in right away and took care of the issue with my truck. I couldn’t be more pleased with the overall experience with Beach Ford! state and they got me in right away and took care of the issue with my truck. I couldn’t be more pleased with the overall experience with Beach Ford! Thanks for the great service! More
I am so impressed with the entire team @ Beach Ford from the time of the initial call to them getting my needs taken care of! None better! the time of the initial call to them getting my needs taken care of! None better! More
konner price was a pleasure to work with found me the truck i wanted.plus he took care of my girl when she bought a explorer. I have to thank cliff also truck i wanted.plus he took care of my girl when she bought a explorer. I have to thank cliff also More
I went to Beach Ford on 10/4/2023, after work just to look. I met a young man, Jafet(Jay) Rodriguez. I had only planned on looking around. His enthusiasm about his work was so awesome. I was only there f look. I met a young man, Jafet(Jay) Rodriguez. I had only planned on looking around. His enthusiasm about his work was so awesome. I was only there for maybe 30 mins. With his knowledge and excitement he made me fall in love with a particular truck. On 10/5, while I was at my job, Jay did all the footwork needed to help me get this truck. I have him specifics and he met them. It was only 24 hours later that I was able to drive that truck home because of all the attention and desire that Jay had. That first night Jay promised he was gonna make things work for me and he didn't fail. This is my 5th vehicle from Beach Ford. They have always impressed me with their service to their customers. Thank you Jay Rodriguez More
Had an excellent experience purchasing a truck from Beach. Salesman (Tony Perez) made it pressure free and quick. I appreciated the no nonsense approach. Will definitely buy from them again. Beach. Salesman (Tony Perez) made it pressure free and quick. I appreciated the no nonsense approach. Will definitely buy from them again. More
Great service. Isaac Taylor was thorough and efficient. He came to the house for a service recall. The service took under 10 minutes to complete. Very happy wit Isaac Taylor was thorough and efficient. He came to the house for a service recall. The service took under 10 minutes to complete. Very happy with the service. More