Beach Ford

The Service Center has always given topnotch service which is why my '99 Expedition is still on the road. I am also the original owner. which is why my '99 Expedition is still on the road. I am also the original owner. More

I am so grateful and happy that I came to beach Ford. They exceeded my expectations. Montel was an awesome person to work with And he got me into exactly what I wanted and needed. He didn’t sugar coat an They exceeded my expectations. Montel was an awesome person to work with And he got me into exactly what I wanted and needed. He didn’t sugar coat and made sure I was getting the best deal for my trade. Thanks Beach Ford and Montel for the outstanding customer service! More

Made an appointment for state inspection, oil change, tire rotation. No problem whatsoever with the appointment process, the work, the service advisor, or the price. My only issue is why it takes 2 ho tire rotation. No problem whatsoever with the appointment process, the work, the service advisor, or the price. My only issue is why it takes 2 hours to perform those services. If it took an hour I would give 5 stars. More

Completed 2 mandatory Ford manufacturer recalls (brake master cylinder and B pillar insulation) on my Ford F-150 Platinum with 3.6L Ecoboost engine with no issues. master cylinder and B pillar insulation) on my Ford F-150 Platinum with 3.6L Ecoboost engine with no issues. More

On January 7, 2021 my husband, 21 year old son and I came to look at a used truck on your lot. We scheduled an appointment with Mr. Mark Whitmore. Upon arrival, Mr. Whitmore met us at the door and welcomed u to look at a used truck on your lot. We scheduled an appointment with Mr. Mark Whitmore. Upon arrival, Mr. Whitmore met us at the door and welcomed us into your dealership. We then took the truck for a drive, asked for the inspection records and proceeded to be escorted to Mr. Whitmore’s desk to discuss the possibility of our son purchasing this truck. After identifying this truck would be for our son, Mr. Mark spoke directly to our son Evan, with great respect. We had told Evan that he was to do the talking. This was his first vehicle purchase. Although he had been present with my husband and I before while purchasing a vehicle he had never conducted the conversation on his own. We told him, if he wanted the truck, he needed to do the talking. Evan was paying for it so we were just there for support. I can’t tell you how wonderful Mr. Mark was with Evan. As I said, he spoke directly to him, with respect, encouraged him all the way through the process and congratulated him afterwards. While, he could have played hard ball and possibly had Evan pay a $100 more, it was clear that he actually cared about Evan and teaching him the process. We are forever grateful for the way Mr. Whitmore treated our family that day and have continued to share with others. In this day and age, it’s hard to find folks that value people and the opportunity to build a relationship. Mr. Whitmore did just that. We will continue to sing the praises of our experience at Beach Ford and are grateful Mr. Whitmore made it not only a pleasant but learning experience for our son, one he will never forget. More

I have been having my vehicles serviced for over 25 years. Becky has been my service manager for many of those years. She and the technicians always do a great job. I am very pleased!! years. Becky has been my service manager for many of those years. She and the technicians always do a great job. I am very pleased!! More

Gary has always gone above and beyond. He always looks out for my best interest and is informative. More employees should be like him! Very happy with Ford as well. out for my best interest and is informative. More employees should be like him! Very happy with Ford as well. More

I purchased my used 2010 Explorer from Beach Ford and have taken it back to them whenever service is required. They are fast, thorough, professional, and courteous. I have never experienced any problem have taken it back to them whenever service is required. They are fast, thorough, professional, and courteous. I have never experienced any problem with their service department. More

All-in-all Beach Ford is very good. My family has been buying cars from them since 1986 and the only place for service. I just had an issue with an appointment I made for an inspection, that they cancel buying cars from them since 1986 and the only place for service. I just had an issue with an appointment I made for an inspection, that they cancelled because they had already met their legal quota of inspections for the day prior to my appointment time. I made the appointment a week out, for Friday, so there shouldn't have been an issue and they should've known how many extra inspections they could've completed minus the appointments for the day. I had to take my vehicle back Saturday morning, adjusting my weekend time, to get the inspection done. My plan was to meet with a service manager that morning, however neither manager was working on a Saturday morning; therefore I spoke with an available service manager and finance manager and they were happy to help. Monday morning I received a call from one of the service managers and he apologized for incident and gave me 1 free The Works service. On a side note, while there Saturday morning, I found my new car...seriously. I drove it home Tuesday evening after a great buying experience with Darryl Padgett and Ron (sales-don't know his last name). On another side note, the sales manager saw me there Monday and Tuesday, while buying the new 2020 Edge, and asked me if I ever heard from the service manager and told me he personally spoke to Mr. Barton Saturday morning and he was not happy with my service issue; it's true, he really did because I saw them talking shortly after I walked back to the service area. More

During a routine visit I asked about replacing my side mirror. They quoted $2,600! I declined and while I waited for my other work to be completed I searched the internet for a replacement mirror. The mirror. They quoted $2,600! I declined and while I waited for my other work to be completed I searched the internet for a replacement mirror. The exact mirror, with a link on how to install it yourself (took me 5 minutes install), for $500. When I told the tech about this she simply said, "Well, I can give you $400 off the price but that's it." Needless to say I ordered the part and installed myself saving over $2,000. I won't go back as now I question all their prices. More