Beach Ford

I took my Flex there. Had alignment issues. Not only did they not fix it, they offered me new tires for $1800 (set of 4). they not fix it, they offered me new tires for $1800 (set of 4). More

No heat drivers side repair No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Servic No heat repair was diagnosed in about an hour and repaired. Drivers side blend door stuck and HVAC module reprogrammed. Reasonable wait time. Service adviser, Becky, very helpful. More

Parking car twice under tree I guess, both times covered in Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate Could not finish title. 1st visit check engine came on got that fixed, bird droppings all over car! Started up car and something came up about climate. I figured it was shut off, drove off but could not get heat to work. I figured have my husband check I was doing something wrong. Should have turned car around and went back but was late. Well my husband could not fix it so back we went after Thanksgiving. It got fixed again but I let my husband take home this time entire hood covered with bird droppings! We garage car so keep it clean, could you not wash it before returning it. It is disgusting so many droppings. Most dealers run it thru wash for curtesy. We can not be only ones with car covered with bird droppings. My husband wants to buy a new Ranger but thinking we should go to Cavalier. We buy all cars their, but disappointed in mess on car. More

planned expense This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they woul This visit was for state inspection. The car failed inspection for wind shield wipers. The wipers were just 2 months old but I was told that they would not pass inspection. So I said ok replace them, And after replacing wipers, cleaning battery cables and replacing all lug nuts, I left the dealership after paying $500 - PLANNED EXPENSE(none of the service was planned just the expense). More

Cant find the problem, just guessing! Recently took my Fusion in for repair because it started making grinding/whinny noises from the engine whenever I released the accelerator. I stated Recently took my Fusion in for repair because it started making grinding/whinny noises from the engine whenever I released the accelerator. I stated that I feared my eco boost turbo was acting up. They stated they has several service technicians and managers listen/drive my car and stated it was the belt tensioner. So I took a day off work, spent $300 in parts an service, and the noise is still there. Notified the service dept it wasn't fixed, took the service tech for a ride, he verified it was still there, they took it back into service for another hour, stated they are not sure what it is. Said they had several technicians look/listen and THINK it could be the turbo, bypass, waste-gate, just not sure until they start replacing parts! Which could cost thousands!! $$$ So now we are just playing the guessing game at the service department, and its costing me $$$ not them! More

Service Had my Escape in for 20,000 service. Becky had me in and out in no time. She is always great to work with. Beach Ford has always been a great Dealers Had my Escape in for 20,000 service. Becky had me in and out in no time. She is always great to work with. Beach Ford has always been a great Dealership to work with. More

Beach Ford Service has only gotten better over time. Speaking as one that has purchased a number of "NEW-USED" late model vehicles from Beach Ford, I don't ever have to go anywhere else for service. The Speaking as one that has purchased a number of "NEW-USED" late model vehicles from Beach Ford, I don't ever have to go anywhere else for service. The Work has been quite thorough, and they've gone the next mile as needed. The lift shuttle service is convenient, taking me there and back. Looking forward to our continued working relationship. More

45k service, AC repair Becky did a great job getting me thru the process. Good advice on after market warranty programs. In and out quickly with all problems rectified. Becky did a great job getting me thru the process. Good advice on after market warranty programs. In and out quickly with all problems rectified. More

Montel took great care of us! Also the sales manager made us a fair deal on a very clean truck. Almost no hassle at all. Best used car experience ever Also the sales manager made us a fair deal on a very clean truck. Almost no hassle at all. Best used car experience ever More

2019 Ford Fiesta ST - Tommy Stancill Recently purchased a 2019 Ford Fiesta ST and my Brand Specialist was Tommy Stancill. I am out of state and conducted the entire purchase and transacti Recently purchased a 2019 Ford Fiesta ST and my Brand Specialist was Tommy Stancill. I am out of state and conducted the entire purchase and transaction remotely with Tommy. I have purchased many vehicles and am an enthusiast with high expectations. Although never made a purchase sight unseen and remotely. Tommy was there for me ever step of the way. He was attentive, detailed, amicable and the level of customer service met and in some ways exceeded my expectations. Overall it was a seamless pleasant experience. Tommy is certainly an asset to Beach Ford and representing the store and brand very well. I will look to Tommy and Beach Ford for my future vehicle needs as well as referring my family, friends and colleagues. More