Beach Ford

2011 Ford Edge Sunroof The track on the sunroof is bent. Beach Ford wanted $11,000 to fix! What a rip off! The car is now totaled because of the sunroof? We have called The track on the sunroof is bent. Beach Ford wanted $11,000 to fix! What a rip off! The car is now totaled because of the sunroof? We have called the owners and management and no one will return our call. We will never buy from or recommend Beach Ford because of their poor customer service! As a side note we’ve clicked on the unsubscribe button 20 plus times and they still keep sending emails. More

Worst service imaginable Had my Escape in for service 3 weeks ago. Tire pressure was completely off after the service. Today the car wouldn't start, battery completely dead. Had my Escape in for service 3 weeks ago. Tire pressure was completely off after the service. Today the car wouldn't start, battery completely dead. Roadside assistance found totally corroded battery terminals. I just wonder what is Beach Ford's understanding of service ? I am really questioning if the actually changed the oil or just charged me for it. Mr. Barton, it's the small things that make a dealership stand out positively, yours only stands out negative. This is the third car I bought at Beach Ford but it will also be the last ! Our previous Escape was sold to us with a motor containing faulty bearings, we'll known to them according to their shop manager. The motor had to be replaced with just 1500 miles on it. Mr. Barton, you can brag and smile on TV but this doesn't make your company any better. Listen to the complaints in the reviews and show leadership by cleaning up in your company ! More

Highly professional, Excellent customer service! Made me a deal that I could not refuse. We loved and thoroughly enjoyed buying our new Ford Fusion Car! Ryan McConnaughey served our family with treme Made me a deal that I could not refuse. We loved and thoroughly enjoyed buying our new Ford Fusion Car! Ryan McConnaughey served our family with tremendous excellence in a very timely and effective manner. He worked hard to get me the car of my preferred choice. Way to go Ryan!!! More

AMAZING EXPERIENCE!!! I can not say enough amazing things about Beach Ford and our experience with them. We were at the end of our lease, my husband is leaving for deployme I can not say enough amazing things about Beach Ford and our experience with them. We were at the end of our lease, my husband is leaving for deployment, and I was panicking. Tanner and Diana worked SO hard to make sure we were comfortable and knew all of our options. Never once did we feel pressured or stressed through our entire process. Tanner worked diligently to find us the right vehicle in the exact color I wanted and made magic happen. Diana has been an Angel working to help finalize our previous lease in a smooth manner and made sure to help give us the most information for our current situation to help ease the burden. All in All I can not say enough AMAZING things about this dealership and the way they work together as a team to make sure their customers are taken care of. No matter where we may move we will be Beach Ford customers for life!!!! More

Routine maintenance of vehicle Friendly and courteous, good explanation of services required, timely update during the waiting period. Thorough attention to details of service neede Friendly and courteous, good explanation of services required, timely update during the waiting period. Thorough attention to details of service needed, deliver vehicle on the appointed time, More

Better the second time around They were much more attentive to my concerns the second time I brought the vehicle in. It will take some time to get the rid of the bad taste left aft They were much more attentive to my concerns the second time I brought the vehicle in. It will take some time to get the rid of the bad taste left after the first visit. More

Best sales service!! Joven was knowledgeable, courteous and worked tirelessly in getting me exactly what I wanted! He listened to our requests on what we were looking fo Joven was knowledgeable, courteous and worked tirelessly in getting me exactly what I wanted! He listened to our requests on what we were looking for and went above and beyond to deliver! Thanks Joven!! More

Very good experience without the high pressure sales. The experience at Beach Ford was very nice and easy. My sales rep Noel was very responsive to all my questions by phone, email, and in person. He al The experience at Beach Ford was very nice and easy. My sales rep Noel was very responsive to all my questions by phone, email, and in person. He also was quite professional and not pushy at all. Overall, it was a smooth process. More

Horrible phone system Owned my car for one year and have never been able to cll service and get thru. Rings forever and then put on interminable hold. Thought it was just Owned my car for one year and have never been able to cll service and get thru. Rings forever and then put on interminable hold. Thought it was just a one time thing but has happened every time I’ve called for 4-5 times. Makes you think twice about taking car there for service. More

Great Service! I will say I had great service. Service Manager Lucas and Katy were outstanding employees and kept me up to speed on what was going on with my vehicle I will say I had great service. Service Manager Lucas and Katy were outstanding employees and kept me up to speed on what was going on with my vehicle. They took care of me like family. I will continue to purchase my vehicles from Beach Ford 100%, also thanks to Tony P. who always has time to see if all is okay. Thank you Beach Ford employees for the Great Customer Service and I will always remember how you treated me and my family. Thanks More