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Beach Ford
Virginia Beach, VA
767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 767 reviews
October 03, 2025
Stafff are friendly and responsive to my questions. Recent technician went above and beyond to ensure everything looked good and appeared safe beyond what he was actually focused on. Very impressed w Recent technician went above and beyond to ensure everything looked good and appeared safe beyond what he was actually focused on. Very impressed with him More
by Sped
Employees Worked With
Unknown
October 03, 2025
I had a 10:45 appointment that was made over a month ago. Upon arrival, I was told it would be 3 to 4 hours due to the amount of other cars that had arrive. I informed the lady, that with a schedule appoin Upon arrival, I was told it would be 3 to 4 hours due to the amount of other cars that had arrive. I informed the lady, that with a schedule appointment, my car should be taken car of first. It took about 3+ hours for a state inspection & oil/filter More
by ebgunner
Employees Worked With
poor memory at 85 years old
October 02, 2025
Scheduled a drop off oil change and inspection. It still took 4 hours. Had to go a different day to pick it up. They have added a cashier station and I accidentally went to the wrong station, beca It still took 4 hours. Had to go a different day to pick it up. They have added a cashier station and I accidentally went to the wrong station, because I didn't know about this. The cashier at that station sent me to the other station but it was very poor customer service. Basically treated me as if I was an idiot for going to the wrong station. More
by vincenorfleet
Employees Worked With
Catie
October 01, 2025
Beach Ford makes you feel like family! My family loves Fords and we are returning customers of Beach Ford! Emily was amazing with answering all my questions and making the process stress f My family loves Fords and we are returning customers of Beach Ford! Emily was amazing with answering all my questions and making the process stress free! More
by Samanthasavage45
Employees Worked With
Emily Scott
September 27, 2025
Michael was an exceptional dealer. He provided everything that we need it. He was very kind and considerate of our time in the vehicle that we wanted to purchase I think that he needs He provided everything that we need it. He was very kind and considerate of our time in the vehicle that we wanted to purchase I think that he needs a raise and he should be teaching customer service to the other coworkers. More
by yonihealingherbs
Employees Worked With
Michael Yen
