Beach Ford

They took our money and sold our truck We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer told us we had to come In personally to get it even though we used our card. I talked with a different dealer who is looking into getting me my money back. More

Honest and Genuine Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions abo Despite not making a purchase, I still believe Quentin at Beach Ford was honest and forthright from the start. The staff answered all my questions about the cost an options available to fit my needs. The Beach Ford staff thoroughly explained the process and I would highly recommend any interested Ford customers come to Beach Ford to make a purchase before considering other dealerships. More

Pro Comms All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tuto All questions answered. Very helpful sales Rep and pleasant staff and management. We worked together to correct a computer program glitch to get tutone paint on my truck. More

New Super DUty Word of mouth lead me to Michael Dudley at Beach Ford who was very knowledgeable and pleasant to do business with. I believe they made a costumer for Word of mouth lead me to Michael Dudley at Beach Ford who was very knowledgeable and pleasant to do business with. I believe they made a costumer for life. More

Where to begin ? I received the yellow slip in the mail about a recall on my airbags on my mustang. I called Beach Ford and scheduled an appointment. Everyone knows I received the yellow slip in the mail about a recall on my airbags on my mustang. I called Beach Ford and scheduled an appointment. Everyone knows a recall visit means its a free service to your vehicle. I dropped off my car and went to work. At work I get an email telling me my state inspection had been completed....what state inspection ? My inspection was due the following month it was NOT past its due date. I call and my "service advisor" Ms. Gallagher (Spelling may be off) that I would get a rejection stick slapped on my car if I dont get the hundreds of dollars worth of work done to my car. Completely understandable IF I ASKED FOR IT. I knew it was pretty sketchy to begin with when they told me I needed a new air filter when I have a lifetime one. That simply needed to be cleaned that has a sticker on the top that says so as well. After speaking with the service manager Vince we set up an appointment for a later day for them to correct this wrong doing. Vince explained they would do the necessary services to pass inspection for free. Great customer service to make up for this bum-rush that Gallagher tried to pull. In the midst of waiting around for that appointment I was in a fender bender. My bumper was slightly damaged so when I brought it in my signal light was slightly off track. Still worked, still visible and NOT something Id fail inspection for. I leave my vehicle there under the impression my blinker bulb and brake light would be replaced. Along with tightening the tie rods. I pick up my vehicle with the brake light STILL out but my signal light is on track. I thought this was a nice gesture that the technician screwed it back into place for me. How thoughtful and I have a new inspection sticker. In my head, I can just take it to my local shop and get the bulb replaced for $20 like I have done before, no biggie. I took into consideration that they (well supposedly) tightened the rods which was a $300 service for free. Fast forward to a couple weeks later I drop my car off at my local body shop getting my bumper taken off and a new one put on. I get a call from the shop asking if I could afford an extra day in my rental car plus additional labor costs since my signal light along with my headlight has been GLUED AND TAPED to the old bumper and they are still trying to pry it off. Thanks for doing more harm than good Beach Ford. How unprofessional and tacky. xxxx, I could've got some glue and tape myself! Had no idea that a dealership would do such a ghetto quick fix ( another thing that I did not ask for) More

This was easy! I bought a new 2017 F150 this week. I belong to the Experimental Aircraft Assoc and was able to negotiate X-Plan Pricing. Emily did a great job, findi I bought a new 2017 F150 this week. I belong to the Experimental Aircraft Assoc and was able to negotiate X-Plan Pricing. Emily did a great job, finding me an F150 with a sunroof, in Maryland. Mike Z was able to match financing that I could get elsewhere. All this was done over email and over the phone, which made all this Easy, Peasy. They sent someone to Maryland to pick up the vehicle, and the next day, I had my truck. The process was clean, and was a good deal for me. I appreciate that. Kudos to Emily and all that helped at Beach Ford. Thank you. More

2nd vehicle at Beach Ford Like dealing with Beach Ford, and both times Matt Malbone has been the salesperson. I don't think I could buy from anyone else. He's being a great hel Like dealing with Beach Ford, and both times Matt Malbone has been the salesperson. I don't think I could buy from anyone else. He's being a great help both times. Very personable and no over the top sales tactics. Highly recommended. More

New vehicle purchase Excellent service in sales & finance depts. Beach Ford buying experience was the best purchase I have ever had. Major thanks to your staff they real Excellent service in sales & finance depts. Beach Ford buying experience was the best purchase I have ever had. Major thanks to your staff they really went out of their way to meet my purchase goals. More

surpassing expectations! A truly hassle free experience. Our sales rep was knowledgeable and courteous exceeding our expectations in helping us decide upon a vehicle. The dea A truly hassle free experience. Our sales rep was knowledgeable and courteous exceeding our expectations in helping us decide upon a vehicle. The dealership was a delightful experience. More

Best place to get a car from! Manuel was the reason we left that night with the truck. His customer service is excellent! The managers worked with us, too. Usually I'm at a dealers Manuel was the reason we left that night with the truck. His customer service is excellent! The managers worked with us, too. Usually I'm at a dealership for hours, but here it wasn't that case and that's good. More