Beach Ford

A pleasant surprise The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The bi The AC went out on my F-150. It was covered by the extended warranty that I purchased which was supposed to only have a $100 deductible cost. The billing included $30 which was listed as a dye that was used in diagnosing the problem. I expected to have to debate whether that was covered so came with my warranty document. This had been my experience in the past with extended warranty service so I was surprised when the lady handling my service simply said, "OK, I'll have them pay it." She didn't hesitate and I was soon on my way. Beach Ford has been a pleasant experience throughout the buying and service process. Thank You! More

Service Department The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would no The service department lacks in customer service. They would promise to call back and would not do it, even after I left numerous messages. I would not recommend them for service. More

Service and Parts Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help yo Service department too busy to call you back, parts department when you walk in the guy is on his cell phone and doesn't seem like he wants to help you, when inquiring about the part I needed was not helpful at all, could have told me you have to purchase the headlight assembly for that specific piece. More

Awesome customer service and great experience I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Th I bought a 2014 Ram 1500 from beach ford and had a great experience. My sales man, Tommy Stancill, did a great job and Doc in finance was amazing. Thanks! More

New F150 purchased The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasan The salesman, Anthony Crichton, and the entire staff were excellent. I used the USAA purchasing app., the entire visit and experience was very pleasant. I will recommend Beach Ford to every one I know. More

Car Shopping experience Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a t Great overall experience. I inquired about a 2017 Ford Explorer through email. I immediately received a phone call from Tommy Stancill. I sent him a text message and arranged a time to see the car. We corresponded through text the next day making the deal. He came in early to close the deal and accommodate my work schedule. I drove away a very happy customer in my new 2017 Ford Explorer. More

Great Experience! David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we di David Swoope is by far the best Sales Rep I have ever met & bought a car for! Very easy to work with & he didn't try to hassle us into something we didn't want. We are going recommend him to everyone we know! Thanks David for making a typical stressful situation into a stree free, fun experience! Beach Ford for the win! More

Very organized and didn't rush me I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car pu I was treated very well and was not rushed into making my decision. Matt Malbone was very nice and was patient with me as this was my first new car purchase. I will be recommending Beach Ford to my friends! More

Just Ford'n Around I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives I was in for service on a 2010 truck, filled out the "what's my truck valued" on website for curiosity and left with a 2017 two days later. Incentives helped with this new truck purchase of course, but the maintenance care of Master Mech Dave helped me keep the truck I traded in top condition. Bobby Reckling then found me and the truck I wanted just by checking email. Job well done. More

They took our money and sold our truck We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer We put a deposit down on a truck and they sold it two days later. We live two hours away from the dealer. When we asked for our money back the dealer told us we had to come In personally to get it even though we used our card. I talked with a different dealer who is looking into getting me my money back. More