Back

Beach Ford - Service Center

Virginia Beach, VA

4.5
380 Reviews

380 Reviews of Beach Ford - Service Center

Sort by
June 17, 2012

Great service and people. Tracey and the rest of the service folks are always doing a great job. Alaways get you in when they say they will and keep you informed during the repair process if their are a More

by mitchz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Wilkins
June 13, 2012

the service was great! I was in and out in no time, even the service was great! I was in and out in no time, even before my appointment time. Mr. Sottile was very nice and helpful. This was my first time b More

by karenbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sottile
June 08, 2012

Bill was able to work my truck in and get a wheel alignment and rotation without an appointment and with the utmost courtesy. This is the reason I keep buying all of my trucks from Beach ford. You gu More

by smiles.109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and TOm Best
June 08, 2012

Question Answer With 10 being best & 1 being least Question Answer With 10 being best & 1 being least - I am satisfied with my latest service experience at Beach Ford. 10 With 10 being best & More

by kwaddell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Goers
June 08, 2012

When I pull into the Service Department my service advisor treats me like i was the only customer he had to deal with for the day. Dennis gives me an approximate time and amount it will be to wait. More

by kwaddell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Goers
May 16, 2012

Two cars were done efficiently as scheduled. Theschedule called for my wife and I to bring ywo cars in and waite for one and come back in the afternoon and pick the other up after a 30k maintenance. An exce More

by chassail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Roberts
May 10, 2012

As always, I have received the best quality care to ensure my vehicle as it should be. Mr. Harting was very helpful and kept me informed of my vehicle's progress. More

by markarslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harting
April 19, 2012

Becky is always very willing to fit me in as soon as possible, being self-employed, I never know when I might be free and to be able to call and get in is wonderful. More

by shelby09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Slater
April 04, 2012

The is by far the worst service department I have every experienced. The techs apparently don't know the proper tools to use to get the job done or don't want to work on older vehicles (97 model) being ol More

by Sbastedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Roland & Bill
March 16, 2012

Quick, professional and friendly service. Beach Ford is tops in the Hampton Roads area. Everytime I visit, the entire Service Department staff is professional and firendly. All my future purchase of vehicl More

by Z Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
...
37